Specialty Leasing Manager
Deerfields Mall
Total years of experience :22 years, 11 Months
Detailed below is a description of my responsibilities and current day to day activities:
• Works with marketing and leasing teams in preparing the specialty leasing budget and business plan for kiosks.
• Works on campaigns cross marketing promotions to develop and creating revenue streams from marketing activities.
• Assumes responsibility for generating new leads and income, negotiating deals, and maintaining accounts.
• Ensures all specialty leasing processes are adhered to the property operating procedures and UAE laws.
• Pocket shops, sourcing concepts/installation/monitoring contracts.
• Developing new initiatives/utilizing mall space to generate revenue.
• Ensures that specialty leasing enhance the appearance and values of the shopping center and visual merchandising requirements and standards of professionalism.
• Keeps abreast of competitive specialty leasing trends industry/region areas and the areas of the mall.
• Monitors year-to-date progress, trouble shoots, identifies problems, and works to develop solutions with the Director, General Manager and Mall Manager.
• Assist leasing manger in rent collections, visual merchandising, and with problem tenants, as needed.
• Works closely with operations to ensure services, power, lighting, water and drainage meet the requirements of the retailer.
• Monitors main units and specialty Leasing from initial client contact/ proposal/ Lease agreement/ finance approval/ Tenants Coordination.
• Oversees all reports produced by the Leasing department, main units and specialty leasing.
• Installing new administration procedures, reviewing and updating on a regular basis.
• Monitors the administrators and ensures procedures are being maintained.
• Most importantly achieves and exceeds the targets set by Mall Management.
Setting up a new real estate office and property management company. Installing new administration systems, preparing all standard correspondence, write ups and marketing for the website. Training new staff members and understanding the Dubai property market and the regulations as governed by RERA.
During my time in property management sector I recognised the demand for a reliable and professional cleaning service and launched my own company. I built the business initially through active marketing and once I had established a positive, high quality reputation, my business grew through recommendations and word of mouth. In this business my activities included:
• Liaising with letting agents
• Scheduling workloads
• Administration/Book keeping
• Product purchasing and selection
As General Manager I was responsible for the day to day operations of the business including management of the office administration teams and property maintenance teams. I also managed;
• Communication with Landlords and Tenants
• Project and Contractor Management
• Stock Ordering
• Budgeting
My key achievements in this role included setting up and building the maintenance division, maximising the earning potential from the properties we managed and developing this to a team of five engineers. I project managed the planning and fitting of kitchens, bathrooms, gas boilers as well as general repairs all within a set budget. The company ran very successfully for a number of years until the collapse of the housing market which forced the company to close in May 2011. At this point I took the opportunity to start my own business.
Administration Manager: Thomas and Company Rentals - November 2000 to November 2003
My responsibilities included;
• Managing tenancy commencement and termination
• Telephone enquiries
• Reporting maintenance
• Cash Handling
• Supervisory responsibilities
Thomas and Company expanded in 2003, purchasing 3 other rental portfolio’s. I was involved and assisted in the merger, it was at this point I was offered the opportunity to become general manager, after proving my hard work and commitment to the company.
