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Ma Ayessa Gungon-Quiap, HR and Admin Assistant

Ma Ayessa Gungon-Quiap

HR and Admin Assistant·MHI Power Middle East

United Arab Emirates

Bachelor's degree, BS Psychology

Work experience

Total years of experience: 18 years, 9 months

HR and Admin Assistant

November 2024 - Present

MHI Power Middle East

Abu Dhabi, United Arab Emirates

November 2024 - Present

-Part of Mitsubishi Heavy Industries Group-
Mitsubishi Power, Ltd. Middle East and North Africa

Assist and support Human Resource Management activities according to workflow assignments.
Assist and support the Admin & HR Manager for filing, documentation, maintaining the Agreement File, Job Contracts, coordination of travel & hotel bookings related to senior delegates, coordinating appointments and meetings, etc.
Prepare correspondence i.e. Letter and Memo related to the Admin & HR department.
Employee Leave entries on the HR portal (Focus HCM) and employee file management.
Carry out duties from time to time as assigned by the Department Head.
Filing of administrative documents (including hard and soft copies.
All correspondence and coordination for workshop accommodation (letters, memo, gate pass, etc.)
Coordination of employee health insurance process, additions, deletions, documentation, reimbursements, claims, etc.

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

HR and Operations Officer / Senior Office Administrator

June 2021 - August 2024

Zone Parking Solutions LLC

Dubai, United Arab Emirates

June 2021 - August 2024

Full-spectrum management of human resources such as recruitment, onboarding, employee relations, payroll, gratuity, employee engagement, etc.
Onboarding management such as preparing offer letters, certificate verification, reference checks, and employee induction.
Handling visa and medical applications and renewals.
Preparation of various HR-related letters such as NOC, salary certificate, appreciation, increment, warning, termination, etc.
Payroll Processing and WPS transfers.
End of Service Benefits.
Liaising with the PRO for all labor and immigration-related work.
Ensure compliance with labor regulations.

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

Office Administrator

March 2015 - August 2024

Zone Parking Solutions LLC

Abu Dhabi, United Arab Emirates

March 2015 - August 2024

Reports directly to the Operations Director / Head of Department.
Receive, direct and relay telephone messages, fax messages and emails.
Review and answer correspondence.
Provide word-processing and secretarial support.
Assisting in preparing quotations and invoices for clients.
Maintain files organized and available as necessary.
Maintaining personal files for valet and car park staff.
Monitor and maintain attendance sheets for staff in operations.
Coordinating with Managers for each site locations.
Assisting with contract preparations for client for valet service.
Assistance in other works that may be assigned by other departments from time to time.
Assisting Project Manager for implementation of new projects acquired.

Company industry:
Management Consulting
Job role:
Administration

Executive Secretary / Personal Assistant / Receptionist / Technical Assistant / Document Controller

October 2012 - February 2015

Abu Dhabi Arch General Contracting

Abu Dhabi, United Arab Emirates

October 2012 - February 2015

• Reports directly to the General Manager.
• Arrange meetings and business trips of the General Manager.
• Preparing documents for Visa applications.
• Receive, direct and relay telephone messages, fax messages and emails.
• Offers a warm & friendly greeting to visitors upon arrival in the office.
• Provide word-processing and secretarial support.
• Assist for sending inquiries and other related documents for Tendering Department.
• Encoding BOQs for quotations.
• Preparing quotations and invoices for clients.
• Assistance in preparing technical documents required for Tender submission.
• Maintain files organized and available as necessary.
• Maintain an adequate inventory of office supplies.

Company industry:
Construction & Building
Job role:
Secretarial

Customer Sales Officer (OIC) / Sales Representative / Remittance Clerk or Teller

July 2008 - October 2012

Smart Exchange / Smart Cargo (formerly Harib Sultan Exchange)

Abu Dhabi, United Arab Emirates

July 2008 - October 2012

Oversee and coordinate office administrative procedures, review, evaluate and implement new procedures.
Prepares and monitor attendance for office staff and responsible for checking manpower allocation and verification of work accuracy.
Establish work schedules, procedures and coordinate activities with other work units or departments.
Accepting guest and handling incoming and outgoing calls.
Markets our products and services to prospective customers.
Monitor and maintain office expenses and report internal control procedures.
Accurate handling of cash and adherence to clear cash procedures.
Responsible for daily Cash deposit.
Preparation of daily bank deposits, authorization of routine payments, monitoring daily and monthly sales remittance report for accounts purposes.
Prepares daily and monthly reports for exchange such as Journal Voucher, Currency Float and Petty Cash.
Balancing, keeping of cash in the safe and monitoring records of Currency Float at the end of the day.
Preparing and reporting daily of petty cash expenses for a specific branch.
Authorizations of all online system tie ups for money remittances of BDO, BPI and Transfast transactions.
Handling money remittance follow-up and amendment for all respective bank tie-ups.
Preparation and checking of receipts/invoices and cash of Wage Protection System Payment.
Checking and preparation of WPS Disbursal as per PRC released from back office.
Preparation and sending of End of Day reports, (WPS Reports, Daily Sales, Branch Checklist, JV report and Expense Report).
Sending files/transactions to every direct bank in the Philippines.
Making money transfers through tie-up banks in the Philippines and other countries by Western Union or Xpress Money.
Currency buying and selling.
Incharge of document control.

Company industry:
Banking
Job role:
Sales

Administrative Assistant

July 2007 - July 2008

Brands Worlwide, Inc.

Las Pinas, Philippines

July 2007 - July 2008

Incharge of Office Document Control.
Perform some general clerical duties.
Login incoming and outgoing correspondences.
Prepares outgoing mail/courier for dispatch.
Other jobs that may be assigned from time to time.
Monitors office supplies and equipments.
In charge of incoming purchase orders and preparing it for the delivery to each sub-agents for distribution.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Education

Colegio de San Juan de Letran - Calamba

April 2006

April 2006

Bachelor's degree, BS Psychology

Philippines

Skills

Clerical Duties
Expert
Clerical Duties
Expert
Computer Skills
Expert
Computer Skills
Expert
Coordination
Expert
Coordination
Expert
Administration
Expert
Administration
Expert
MS Office Automation
Expert
MS Office Automation
Expert
SAP CRM
Expert
SAP CRM
Expert
Human Resources
Intermediate
Human Resources
Intermediate
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
MS Office
Intermediate
MS Office
Intermediate
Fast Learner
Expert
Fast Learner
Expert
Multi-tasking
Expert
Multi-tasking
Expert
Clerical Duties
Expert
Clerical Duties
Expert
Computer Skills
Expert
Computer Skills
Expert
Coordination
Expert
Coordination
Expert
Administration
Expert
Administration
Expert
MS Office Automation
Expert
MS Office Automation
Expert

Languages

English
Intermediate
Filipino
Expert

Training and Certifications

Certifications
Certificate for Accounting Professional Diploma
Apr 2021

Training
Office Management
Orient Management Consulting & Training
Jun 2017
Show credentials