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madhav kumar, Regional Manager

madhav kumar

Regional Manager·Ben Franklin Opticians

India

Bachelor's degree, Hotel Management

Work experience

Total years of experience: 21 years, 10 months

Regional Manager

August 2013 - Present

Ben Franklin Opticians

August 2013 - Present

Yellow Light Store), Amritsar

Company industry:
Retail & Wholesale
Job role:
Management

Sr.Manager

June 2011 - July 2013

GKB Lens Pvt. Ltd. (GKB Opticals)

June 2011 - July 2013

Operations Management

Job role:
Management

Store Manager

August 2006 - May 2011

August 2006 - May 2011

Job role:
Management

Sales executive

February 2005 - July 2006

Westside

February 2005 - July 2006

Company industry:
Retail & Wholesale
Job role:
Sales

Housekeeping Supervisor

August 2004 - December 2005

Hotel Central cour

India

August 2004 - December 2005

Key Responsibilities:


•To Generating sales and revenue of the store
•To maintain teamwork, collaboration, development of people and achievement of targets.
•To understand customer needs and fulfill need gaps by suggesting the most optimal solution
•To monitor and control expenses through efficient store operations.
•To Ensure Inventory management and controlling shrinkage
•To Ensure Customer relationship leading to higher customer retention.
•To Ensure effective stock and visual merchandising.
•To be Achieving Top line & Bottom line targets of the store.
•To be Responsible for P&L of the store & controlling the cost of operations.
•To ensure that the store is in compliance with all employment and state laws
•To build strong relationship with existing and new customers.
•To achieve the revenue and profit targets for the store.
•To be responsible for administration/Visual Merchandising / Recruiting /Communications.

Job role:
Other

Education

IHM

January 2004

January 2004

Bachelor's degree, Hotel Management

India

in

Evening college

January 1999

January 1999

High school or equivalent,

India

Certification,

CBSE Board,CHASNALA ACADEMY

January 1997

January 1997

High school or equivalent,

India

Certification,

Symbiosis

Master's degree,

India

from

Skills

Customer Service
Expert
Customer Service
Expert
Optimistic
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Optimistic
Expert
Motivation
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Motivation
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Leadership
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Leadership
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COMMUNICATION SKILLS
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COMMUNICATION SKILLS
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CONTACT MANAGEMENT
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CONTACT MANAGEMENT
Expert
CREATIVE
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CREATIVE
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INVENTORY MANAGEMENT
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INVENTORY MANAGEMENT
Expert
MERCHANDISING
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MERCHANDISING
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
PROFIT
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PROFIT
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RECRUITING
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RECRUITING
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SALES
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SALES
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TEAMWORK
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TEAMWORK
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Customer Service
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Customer Service
Expert
Optimistic
Expert
Optimistic
Expert
Motivation
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Motivation
Expert
Leadership
Expert
Leadership
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Languages

English

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Hindi

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