Call Center Agent
Abu Dhabi Islamic Bank
Total years of experience :8 years, 6 Months
As Representative customer Service, handle inbounds calls according Bank Procedure, answer enquires of customer and escalate cases to related Dpt. Follow up with customer over phone or email, keep accurate and quick as possible to make our customer satisfied with highly performances.
and worked as Back Office for Priority Banking customers, handle their Cases and request over phone
resolve their cases Coordination with Branch and other Dpt. and excute customers request for chq book or Card Maitnennace and Account Data update
Worked as auditor for invoices of supplies and Entry Data for employees also arrange purchase Orders to prepare LPO
بكالوريس المحاسبة المالية والمصرفية من جامعة صنعاء للعلوم والتكنولوجيا Bachelor of Accounting from Science and Technology University
