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Maha Atiq, Call Center Agent

Maha Atiq

Call Center Agent·Abu Dhabi Islamic Bank

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 8 years, 6 months

Call Center Agent

May 2013 - June 2018

Abu Dhabi Islamic Bank

Sharjah, United Arab Emirates

May 2013 - June 2018

As Representative customer Service, handle inbounds calls according Bank Procedure, answer enquires of customer and escalate cases to related Dpt. Follow up with customer over phone or email, keep accurate and quick as possible to make our customer satisfied with highly performances.
and worked as Back Office for Priority Banking customers, handle their Cases and request over phone
resolve their cases Coordination with Branch and other Dpt. and excute customers request for chq book or Card Maitnennace and Account Data update

Company industry:
Banking
Job role:
Banking

Administrator

May 2006 - August 2009

Middle East Foundation Group

United Arab Emirates

May 2006 - August 2009

Worked as auditor for invoices of supplies and Entry Data for employees also arrange purchase Orders to prepare LPO

Company industry:
Construction & Building
Job role:
Administration

Education

Science and Technology University

August 2004

August 2004

Bachelor's degree, Accounting

Yemen

GPA (point): 4 out of 4

GPA (point): 4 out of 4

بكالوريس المحاسبة المالية والمصرفية من جامعة صنعاء للعلوم والتكنولوجيا Bachelor of Accounting from Science and Technology University
View attachment

Skills

Microsoft Office XP
Expert
Microsoft Office XP
Expert
Data Access
Expert
Data Access
Expert
Microsoft Office 98
Expert
Microsoft Office 98
Expert
Quick Study
Expert
Quick Study
Expert
Bank Accounting
Expert
Bank Accounting
Expert
Communication
Expert
Communication
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
Data Analysis
Expert
Data Analysis
Expert
fast and Accurate Learner
Expert
fast and Accurate Learner
Expert
Ability to work under pressure
Expert
Ability to work under pressure
Expert
Team work
Expert
Team work
Expert
Time Management
Expert
Time Management
Expert

Social profiles

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Photoshop Designing
    Please visit my account on Instagram wrd_wa_qalam
  • Drawing