Mahmoud Youssef

Brand : Aeropostale UAE -Annual BP ` 72M-

• Managing the daily Sales & operations of primary 9 locations . (Dubai-Sharjah-Rak)
• Guide Store Managers to maximize productivity in stores through effective utilization of the available recourses .
• Achieve quantitative measures of performance in all KPI`s .
• Set store sales target to maximize the sales and profitability .
• Set tactical incentive schemes to motivate all the sales team .
• Implements measurable appraisal processes.
• Implements stock loss controls recommending areas of focus.
• Deploys and plans promotion of staff relative to individual strengths to maximize business plan delivery.
• Applies maintains guidelines and standards for visual presentation and stores appearance .
• planning and execution of new store openings & closures .

4 Boutiques
Harmont & Blaine, Paul & Shark, Moreschi, Antony Morato . - Cairo, Egypt .
Date : Feb. 2013 To Feb. 2014 .
• Responsible for running stores to meet the company's targets & polices.
• Managing and motivating the sales force to increase sales and ensure efficiency.
• Managing stocks levels in the whole stores and make key decisions about stock control.
• Analyzing sales figures & forecasting future sales volumes to maximize profits.
• Working on KPI`s to raise the efficiency of the stores and business.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals & performance reviews, as well as providing or organizing trainings to develop the whole team.
• Ensuring standards for quality, customer service and health & safety are met.
• Resolving legal and security issues.

• From Nov 2008 to Aug. 2009 store manager of Mothercare Roshan Mall Jeddah .
• From sept. 2009 participated in launching a new mothercare store at khamis Mushayet and handled 2 mothercare stores in 2 different locations ( Aseer Mall + Khamis Mall ) Both achieved BP .
• From April 2012 promoted to a higher grade store in Jeddah " Andalus Mall "
• Delivered high levels of motivation and development to a diverse team
• Recommend brand feedback, customer requests, and in -store promotions.
• Decide on form of implementation of stock loss controls, recommending areas of focus and changes in processes used within store .
• Apply the highest standards of in store training .
• Apply the highest brand V.M standards in store .
• Ensuring that the store is fully compliant with all the required administrative procedures according to the company guidelines and S.O.P.
• Ensuring store achieves define stockless targets accurately applying all loss preventions activities as defined by their stockloss action plans.

• Apply the highest standards of in store training .
• Apply the highest brand V.M standards in store .
• Assisting in store wall design .
• Hiring staff and offering training on sales techniques and retail concepts .
• Evaluating staff performance and behavior.
• Solving customer complains
• Setting monthly annually sales targets.
• Conducting the documentation process. Full control over documents cycles during sales process, sales offers, purchasing invoices and refunds .

Premium Super Stores (Dept. Store 16, 000Sqft )


• Handled 18 different dept. in one store with different kinds of fashion products.
• Setting meeting with all the 18 tenants.
• Setting interviews and hiring staff
• Assisting in the V.M
• Conducting the products cycle .
• Conducting the documentations cycle from store to the warehouse including stocktake process.
• Setting targets motivating the sales force.
• Scheduling and rotation for the whole 70 sales force.
• Solving customer complains making sure that the customer satisfied and delighted
• Stocktake and stock control before sales.
• Supervising tailoring and maintenance
• Full control over documents cycle during sales process sales offers purchasing invoices and refunds.