Business Developer - ICT Consultant
freelancer
Total years of experience :28 years, 10 Months
• identifying opportunities, working closely with presales to determine customers pain points , finalizing proposals fitting customer needs
Kindly refer to recommendations on below Link :
https://www.linkedin.com/in/majdi-abujudeh-a9455160/
Account Director (for zain Bahrain) - Huawei Technologies Company 4-2012 until Oct 2015
• Heading account team managers (solution manager, fulfilment manager, solutions manager, ITO manager), review their daily operation and tasks
• Setting account strategy, competition keys and ITO operation
• Controlling, monitoring and negotiating contracts, ITO SLA’s and KPI’s
• Handling Account Relations (CEO, CTO, CFO, CIO) and departments managers (IT, wireless, core, transmission ..Etc.) For all strategic relations, New Deals and plans negotiation.
• Arranging for all international events, workshops, site visits and others.
• Planning the account strategies for new sales opportunities, IT operation and managed services.
• Working closely with ITO Manager and managed services (WiMax) manager to secure service delivery KPI’s to the customer.
• Heading solutions team (product managers) and fulfilment team during solutions design and technical, financial negotiations with customer.
• Positioning Huawei new products, maximizing revenue of contracts by promoting professional services and new CR’s, promoting BSS, OSS, VAS, storage and cloud computing solutions.
• Assuring cash flow from site, handling all payments and overdue issues.
Key Accomplishments:
* Achieving more than $28 M revenue from account as ITO contracts, Wireless ( WiMAX contract ), transmission Expansions , CPE’s sale, Mobiles
* Managed to increase revenue by 25% annually
* Awarded by huawei on many occasions for efforts of enhancing cash flow for collection process and enhancing customer experience and confident with huawei company
* Appraised with grade A for two years 2013, 2014
* Succeed in Promoting business cases to zain operator as utilizing 90MHz band on 3.5Ghz for LTE TDD .
* Managed to get RFP’s for more than $26M and have the chance to compete in order to breakthrough for LTE TDD , sites Expansion, 30K unit CPE’s, IMS, DWDM Expansion
Account Manager and consultant ( for zain sudan) -- International Turnkey Systems 4-2011 until 3-2012
• Handling all new sales opportunities related to Infrastructure, telecom solutions BSS (billing, rating, business intelligent ...etc)
• Continuing early started projects was handled by me as project Manager and technical consultant as customer insist to do especially for Private cloud project .
• Handling transition and acquisition management Process during ITS acquisition by Huawei for All ( IT Maintenance Contracts, ITO , sales orders, IT projects ( New DC and cloud solution ) )
• Handling all maintenance contracts (Infrastructure, TABS (billing), outsourcing), ITO issues and change requests.
• Maintaining customer relations with highest level of trust and care.
• Handling NEW DC project management as it was a condition to win the deal, so far solid technical Background helped me to be a good advisor and trusted consultant.
Key Accomplishments:
* Secured more than $18M infrastructure deals for New Data centre, expansion, upgrade and migrations to the old Data centre and implementing Private cloud
* Completing successfully the project of private cloud for zain as project manager and technical consultant
* Increasing billing pre-paid and post paid licenses to 13M subscriber
Sr. Technical consultant (infrastructure architect)- International Turnkey Systems August 1999 until April 2011 ( oman - Qatar - Bahrain )
• Technical Consultancy, infrastructure architect, implementations
Heading and leading implementation teams in IT projects for clouds, Hyper converged solutions , storages, Data Migrations, building Data Centres , disaster recovery sites, high availability solutions, security solutions, Backup and archiving solutions, consolidations, integrations, and being familiar with Telecom and Banking services , applications and Data bases . well understanding for Data Flow between different Layers of applications and DB servers in TELCO, BANKING env . So far certified in most of products and platform as EMC, SUN, VERITAS, Symantec , Cisco ..etc . experienced in Solaris Unix administration , Cisco Switches, routers administration . FC switches ...etc.
• Account service management:
I have been chosen in many occasions to manage crisis and critical performance issues within Telco & banking fields by forming a comprehensive team with different needed skills from ITS & customers side to investigate, resolve and advise for best practices .
• Presales activities identifying customer needs and providing technical designs, proposals based on EMC ORACLE (sun) and Symantec (VERITAS) platforms and software.
• Projects management (infrastructure) for telecom and banking solutions provided By International Turnkey Systems, being a good director between different groups as systems team, applications team, network team, DB administrators, vendors mainly sun and EMC, maintain team work spirit along with all arrangements needed from ITS and customer side, maintain all project documentations as project plans, scope of work, progress reports …etc
Key Accomplishments:
Zain - Sudan Private Cloud project successful completion Sep 2011 , my role in project maximized to include Presale cycle, implementation consultancy and project management and finally as account manager for zain sudan .
Key Projects :
Zain - Sudan Private Cloud project successful completion Sep 2011 , my role in project maximized to include Presale cycle, implementation consultancy and project management and finally as account manager for zain sudan .
Project summery :
One of the biggest projects on the region and main phases of the project as following :
a. Main site : Consolidating heterogeneous storages in EMC VMAX storage, migrate all Data, migrate all application servers to SUN Blades, maintain virtualization env using VMWARE . migrate all Database servers to SUN M5000 servers cluster using Veritas HA , upgrading backup and archiving solutions
b. DR site : Building new DC from scratch, placing a new VMAX storages , FC switches , clustered M5000 DB servers, SUN Blades application servers .
c. Maintain bi directional replication between VMAX storages using SRDF , maintain High availability of DB clustered servers using global Veritas clustering between main site and DR site DB servers Active -Active mode, maintain applications virtualization ( VMWARE) to cover main and DR blades . Replicating Backup and archiving solution .
Kuwait Finance House ( Bahrain ) : migrating old Sun storages to new EMC clarion storage, upgrading all DB servers and migrating DB to new clarion storage , structuring a new Disaster recovery site and implementing a new clarion storage, DB servers, SUN blades and maintain clustering, replication between both sites (active -standby).
GDC ( global Service Delivery centre ) 2010- Egypt : participating in structuring ITS Service delivery centre in Egypt . centre made to serve all ITS customers by providing remote support to all kind of problems for infrastructure , applications, DB, network ...etc . i did participate in putting procedures, documentations, training, flow charts , escalation procedures ..etc .
Major Projects participated in as technical consultant and project manager on the region :
Qatar : Qatar Gas new DC, Doha Bank WAP services security solution, Qatar Islamic Bank Turnkey banking solution ( core banking, ATM switch, Infrastructure, DR site, backup and archiving ...etc ) , Qatar Central Bank , Qtel; Bahrain: Zain Bahrain Infrastructure and storages migration; BIB switchware ( ATM switch solution) project; KFH core banking, ATM switch , DR site Oman : Omantel SMS Hayyak solution, VPN, Missed call alert system UAE : Etislat , Abu Dhabi Islamic Bank ( DR site project management ); Ivory cost : lotany telecom (orascom) DC Infrastructure project ....etc .
MDS Oman is one of 33 Branches covering the Middle-east and Asia region, MDS is a Compaq Service provider. My
job title was Computer Service Manager. I was responsible for all Compaq technical issues (Installation of the
Servers, Compaq warranties Compaq solutions, ---etc), also managing the engineering department.
OCS is one of largest local companies in Oman in the field computer networking. They are authorized dealers for
SUN, COMPAQ, ALTOS, WANG, and CISCO. My job title was customer engineer. I handled many customer accounts
including Ministry of Education, Ministry of Commerce Cabinet secretariat, GETCO, Oman United Insurance
Company, Holding company, and others.