Registrar Office Assistant
Paco Catholic School
Total years of experience :3 years, 2 Months
Accommodates and attends to all clienteles needs
Accepts, prepares and releases request forms/documents (such as official transcript of records, certifications, diplomas and others)
Types/encodes requested documents: TOR, certification and others
Requests for photocopying of forms/documents duly countersigned by the Registrar
Assists the Guidance Center/ Admission Center in preparing forms needed for college admission of 4th year students
Assists in the admission of new students
Seals and keeps records of released TOR, certification, diploma and other documents, taking particular attention to due date
Takes charge of safekeeping of unreleased/unclaimed documents
Sees to it that all records withdrawn from filing section are duly recorded and returned properly
Safeguards the confidentially of all records in the filing section and keeps these in good condition
Assists in the preparation of Form 9 for submission to Division of City Schools for issuance of Special order
Handles the preparation of invoices, creation of new accounts and many other functions relating to billing activities.
Checks the accuracy of orders and prepares invoices for billing.
Records this information in the company's computer system and ensures that all billing is complete and accurate.
Update customer accounts to adjust for returns and allowances.
Backing up computer files regularly and performing light computer maintenance.
Creating new client accounts and inactivating old ones.
Ensures has the appropriate information for new and current accounts as well. includes entering the customer's information into the Computer system and making sure that it is complete and accurate.
Printing reports (unbilled reports, billing reports and aged analysis reports).
Answer questions from customers or from the collections department.
Looking for ways to make the billing department more efficient, including suggesting changes in policies that would improve the company's performance.
• Monitor and update VR’s
• Resolve and close requests within SLO
• Coordinate user profile migration requests for Transfer within Singapore, Transfer within APAC and Cross Domain/Region Transfer
• Profile Migration process: Data Transfer, Deletion of user account, Creation of user New account, Reconnection of mailbox, PC Setup and Email configuration
• Update DL’s (Distribution List) for New Hire/New User
• Approve CMP request under One Approval
• Non-License and License Checking
• Inventory Update
• Software Provisioning/Install Application
• Attends to CSC ACD calls
• Monitor VTs/VRs assigned to CSC queue
• Resolve and close all tickets/requests within SLO
• Perform back-up to other staff to support other countries as necessary
• Attend, participate and contribute to meetings as required
• Identify opportunities and suggest process improvements as necessary
• Generates/publish reports on daily, weekly, monthly basis as required
certificateof participation for exhibit in 2005 THESES as solo performer.