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Malak Hammouri

Performance Manager

M. H. Alshaya Company

Location:
Kuwait - Al Kuwait
Education:
Bachelor's degree, Modern Languages
Experience:
15 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  15 Years, 3 Months   

February 2020 To Present

Performance Manager

at M. H. Alshaya Company
Location : Kuwait - Al Kuwait
September 2016 To June 2019

HR Manager

at EFG Hermes UAE
Location : United Arab Emirates - Dubai
• Partner with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
• Manage and monitor employee performance evaluations and ensures they are conducted accurately and in a timely manner.
• Administer and communicate (where necessary) employee benefit programs..
• Ensure company policies are implemented consistently.
• Assist the Chief HR Officer in the annual budget planning process as required...
• Provide advice to managers and employees across entire range of employee relations and organizational matters including performance management, labor relations, corrective actions, retention, and organizational structure.
• Generate, propose and implement solutions and initiatives with input from other HR team members.
• Assume full responsibility for local medical insurance plans
• Handle the search for outsourced HR providers when needed and ensure the proposal and selection meets the company’s guidelines and standards.
• Coordinate recruitment efforts for local hires with the corporate Talent Acquisition team
• Work with the centralized corporate payroll department to ensure all local deductions and company’s liability are appropriately accounted for..
• Manage all formalities for new hires and exits and coordinate with all other internal and external stakeholders as required.
• Ensure all statutory procedures are followed and all related payments made (monthly social security, PAYE, state taxes, etc.)
• Maintain complete and comprehensive employee records in line with corporate HR guidelines and local statutory requirements.
January 2013 To August 2016

Associate Vice President

at EFG Hermes
Location : Jordan - Amman
• Work closely with corporate HR to localize company policies and procedures and ensure suitability to the Jordanian market and labor requirements.
• Work closely with the Learning & Development unit within HR to ensure all regulatory training requirements are met.
• Assume full responsibility for the local medical insurance plan.
• Coordinate recruitment efforts for local hires with the corporate Talent Acquisition team.
• Work with the centralized corporate payroll department to ensure all local income tax and social security deductions are appropriately handled.
• Handle all formalities for new hires and exits and coordinate with all stakeholders as required.
• Ensure all statutory procedures are followed and all related payments made (monthly social security payments; income tax documentation, etc.)
• Maintain local vacation records in coordination with the central vacations record keeping team.
• Maintain complete and comprehensive employee records in line with corporate HR guidelines and local statutory requirements.
• Provide support to employees and managers in the Jordan office regarding general HR issues, as well as during group wide HR initiatives (e.g. appraisals, promotions, etc.)
January 2012 To December 2012

HR Generalist

at Al Manhal
Location : Jordan - Amman
• Oversee the recruitment cycle.
• Manage the annual performance appraisal process and ensure the appraisals are conducted properly and in a timely manner.
• Assume full responsibility for the local medical insurance plan.
• Ensure proper writing, amending and updating of staff handbooks, contracts, and issuing written employment offers.
• Manage the promotion cycle and ensure it follows the company’s guidelines.
• Prepare various HR related letters like experience letters, salary certificates, no objection letters, visa transfer letters, etc.
• Ensure all statutory procedures are followed and all related payments made (monthly social security payments; income tax documentation, etc.)Ensure the confidentiality of company records.
• Organize and supervise all of the administrative and logistic activities that facilitate the smooth running of the office.
January 2010 To June 2011

Office Manager

at EFG Hermes Oman
Location : Oman - Muscat
• Assist employees and their managers in performance and disciplinary matters.
• Coordinate with HR team regarding leaves, medical insurance, training, etc.
• Assist the HR team in implementing and monitoring company’s policies.
• Handle Visas issuing and renewal for employees and clients in coordination with local governmental authorities.
• Prepare various HR related letters. Arrange meetings, conferences, and appointments as directed by internal parties.
April 2008 To June 2009

Office Manager

at LKD Educational Resources
Location : Jordan - Amman
• Organize and manage the CEO’s day-to-day affairs in an efficient manner.
• Handle travel arrangements and hotel bookings for employees as well as clients and guests.
• Compare all bookings invoices against actual travel, and co-ordinate with finance on any financial matters related to travel.
• Handle purchase requests and office stationery.
May 2007 To March 2008

Account Executive

at Horizon FCB
Location : Jordan - Amman
• Liaise with and acted as the link between the client and the designers and ensured the
communication flows effectively.
• Introduce creative ideas and concepts that suit the project's purpose.
• Proofread to ensure the production of accurate and
high-quality work.
• Attend clients’ campaigns discussions meetings and deal with the day-to-day
requirements, ensuring they are produced in line with clients requirements and in a timely
manner.
• Discuss the products, services and advertising requirements of each
client; setting up meetings with clients thus ensuring their satisfaction.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2006

Bachelor's degree, Modern Languages

at Yarmouk University
Location : Jordan - Irbid
Grade: 76 out of 100

Specialties & Skills

Powerpoint

Internet Applications

Creative Research

Systems Review

Production

Materials

Quotations

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

SHRM-SCP ( Training )

SHRM
July 2016

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