Total Years of Experience: 11 Years, 4 Months
June 2014
To Present
Sales & Marketing Manager / Reservations in charge
at Fantazia Resort Marsa Alam
Location :
Egypt - Hurghada
Check maintenance of the established standards in the Reservation Department.
Development and management of customer contacts.
Up selling.
Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
Know all the functions of the computer system and eliminate minor errors in the software itself.
Take part in communication meetings on a regular basis.
Always co-operate with colleagues in the department.
Obliged to take part in internal training courses and implement what have been learnt in daily practice.
Participation in meetings and training courses.
Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
Maintain tidiness in the building and clothing in the department.
Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.
Development and management of customer contacts.
Up selling.
Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
Know all the functions of the computer system and eliminate minor errors in the software itself.
Take part in communication meetings on a regular basis.
Always co-operate with colleagues in the department.
Obliged to take part in internal training courses and implement what have been learnt in daily practice.
Participation in meetings and training courses.
Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
Maintain tidiness in the building and clothing in the department.
Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.
July 2012
To January 2014
Reservation Manager
at Swiss-Belhotel Doha
Location :
Qatar - Doha
Check maintenance of the established standards in the Reservation Department.
Development and management of customer contacts.
Up selling.
Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
Know all the functions of the computer system and eliminate minor errors in the software itself.
Take part in communication meetings on a regular basis.
Always co-operate with colleagues in the department.
Obliged to take part in internal training courses and implement what have been learnt in daily practice.
Participation in meetings and training courses.
Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
Maintain tidiness in the building and clothing in the department.
Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.
Development and management of customer contacts.
Up selling.
Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
Know all the functions of the computer system and eliminate minor errors in the software itself.
Take part in communication meetings on a regular basis.
Always co-operate with colleagues in the department.
Obliged to take part in internal training courses and implement what have been learnt in daily practice.
Participation in meetings and training courses.
Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
Maintain tidiness in the building and clothing in the department.
Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.
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