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Marck Neil Villareal, Waiter

Marck Neil Villareal

Waiter·ERTH HOTEL

United Arab Emirates

Bachelor's degree, Tourism And Hospitality Management

Work experience

Total years of experience: 2 years, 10 months

Waiter

December 2025 - Present

ERTH HOTEL

Abu Dhabi, United Arab Emirates

December 2025 - Present

Having exceptional customer service to high volume of
guests, taking accurate food and beverage orders, building
rapport with colleagues and build good relationship.

Maintaining a clean, organized, and properly set up dining
area, operating POS systems, handling payments as well as
bidding farewell with a smile.

Address customer complaints and feedback with
professionalism and also ensure food safety compliance.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter

August 2023 - December 2025

Melco resorts leisure corporation

Manila, Philippines

August 2023 - December 2025

Taking customer orders and delivering food and beverages
in the casino VIP lounge and contemporary restaurant.

Making menu recommendations, upselling monthly
specials, answering reservation bookings and cashiering.

Provides quick and professional and responsive customer
service to casino VIP players with personalized service.

Handles high roller diverse nationalities in VIP gaming
salons and execute tasks and request in a delicate
manner,

Able to work in shifting schedules and special holidays.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Central Luzon State University

June 2023

June 2023

Bachelor's degree, Tourism And Hospitality Management

Philippines

Skills

Customer Service Skills
Expert
Customer Service Skills
Expert
Customer Care
Expert
Customer Care
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Customer Service
Expert
Customer Service
Expert
waiter
Expert
waiter
Expert
Hotels
Expert
Hotels
Expert
Management
Intermediate
Management
Intermediate
Hospitality
Expert
Hospitality
Expert

Languages

English

Expert

Filipino

Native Speaker

Training and Certifications

Certifications
Essential Food Safety
Abu Dhabi Agriculture and Food Safety Authority
Jan 2025
Show credentials