representative
KLM Royal Dutch Airlines
Total years of experience :1 years, 10 Months
Create content that increase audience presence on social media channels
* Managing the brand presence in social media network platforms
* Monitoring Social media services and compaigns using the CRM
salesforce
* Dealing with customer queries and handling complaints
AS
Implementation of a strategy plan
* Developing a sales and marketing plan
Using Microsoft office package to produce reports
* Managing and maintaining budgets using Excel
* Answering telephone calls, taking messages and arranging appointments
Training