Mark Kevin Domingo

* Maintains relationship with clients by providing support, information and guidance: researching and
recommending new opportunities: recommending profit and service improvements.
* Sells product by establishing contact and developing relationships with prospects: recommending solutions.
* Maintains quality service by establishing and enforcing organization standard.
* Contributes to team effort by accomplishing related result as needed.
* Makes telephone calls and in person visits and presentation to existing and prospective customers
* Identifies advantages and compares organizations products and services.
* Establishes, develops and maintain business relationships with current customers and prospective customers.

•Manage bank vaults to ensure correct cash balances
• Receive checks and post entries into correct accounts
• Cash checks after ensuring that signature are valid
• Resolve discrepancies in accounts
• Transfer funds at the request of clients
• Ensure that the cash drawer is balanced and maintained at all times
• Perform end of the day recap of money and bank slips
• Take advantage of sales opportunities to attract new customers
• Stamp receipts and verify that the customer is who he or she claims to be.
• Compare signatures, photos and ID to verify customers
Portfolio Action Officer

* Proactively approaches customers to interest them in Citi’s products (credit cards, personal loans, and other
consumer banking products, etc.)
* Establishes customers’ real needs, understands the customer and their requirements
* Provides advice and product information to customers as appropriate, outlining features and benefits
* Identifies cross-selling opportunities to sell other products
* Achieves or exceeds agreed sales targets.
* Helps customers think through their whole banking relationship and understand how products fit together
* Keeps up to date with products their features, benefits and costs
* Completes all paperwork/forms and updates all systems accurately and in a timely manner.
Trainings