mark rizk, service quality assurance manager

mark rizk

service quality assurance manager

orascom development

Location
Egypt - Hurghada
Education
Bachelor's degree, محاسبة
Experience
23 years, 4 Months

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Work Experience

Total years of experience :23 years, 4 Months

service quality assurance manager at orascom development
  • Egypt - Hurghada
  • My current job since July 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

service quality assurance manager at orascom development
  • Egypt - Hurghada
  • My current job since July 2017

Monitoring the quality of services provided by internal departments such as transportation, shuttle boat, shuttle bus, El Gouna Farm and sports facilities. In addition to external services such as pest control services and transportation companies services, as well as supervising touristic facilities’ environmental violations, utilities services

Company Manager at EL Gouna Farms Company
  • Egypt - Hurghada
  • November 2014 to November 2019

Responsible for planning, organizing and managing the activities of a farm. Specific tasks may vary depending on the type of farm but in general include:
• planning finances and production to maintain farm progress against budget parameters;
• marketing the farm's products;
• buying supplies, such as fertilizer and seeds, animal and poultry feeds
• arranging the maintenance and repair of farm buildings, machinery and equipment;
• planning activities for trainee staff, mentoring and monitoring them;
• maintaining and monitoring the quality of yield, whether livestock or plants
• understanding the implications of the weather and making contingency plans;
• making sure that products are ready for deadlines, such as auctions and markets;
• ensuring that farm activities comply with government regulations;
• monitoring animal health and welfare, including liaising with vets;
• maintaining a knowledge of pests and diseases and an understanding of how they spread and how to treat them;
• applying health and safety standards across the farm estate;
• protecting the environment and maintaining biodiversity;
• Keeping financial records up to date.

Environmental & G.C Manager at Orascom
  • Egypt - Hurghada
  • March 2010 to October 2014

• developing and implementing environmental strategies and action plans that ensure corporate sustainable development
• coordinating all aspects of pollution control, waste management, recycling, environmental health, conservation and renewable energy
• managing and implementing all the pest control matters
• managing 320 employee for three sectors
• managing the collection of wastes for 3000 villa& unit, 15 Hotel, 700 outlet & restraints
• Managing all the housekeeping matters for aprox. 126000 Km internal and public cleanup
• leading the implementation of environmental policies and practices;
• ensuring compliance with environmental legislation
• auditing, analyzing and reporting environmental performance to v.p
• promoting and raising awareness, at all levels for the environmental issues
• managing the development and implementation of an environmental management system
• training staff at all levels in environmental issues and responsibilities
• writing environmental reports, assuming the lead responsibility with the company

Assistant Manager at Orascom Hotels & Development
  • Egypt - Hurghada
  • June 2003 to February 2010

• recycling unit for all kind of wastes
• Inside, outside housekeeping
• Beaches care
• All office administrations

Ground Staff Crow at Gulf Airlines
  • Egypt - Cairo
  • May 1999 to September 2001

check-In
boarding
ramp
lost & found

Education

Bachelor's degree, محاسبة
  • at جامعة القاهرة
  • October 2003

بكالوريوس تجارة شعبة محاسبة

Specialties & Skills

Waste Management
Promoting
organizing
analysis
details eyes
light room
photography
sense of humanity
clarify details

Social Profiles

Languages

English
Expert

Memberships

Green Star and Environmental consultancy
  • consultant
  • July 2012
Green Star and Environmental consultancy
  • consultant
  • July 2012

Training and Certifications

strategic planning (Certificate)
Date Attended:
January 2008
متمرس (Certificate)
Date Attended:
May 2010
Valid Until:
May 2010
ممارس (Certificate)
Date Attended:
January 2006
Valid Until:
January 2006

Hobbies

  • nature photography
  • researching
    bio technology