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Marriane Marcelo, Housekeeping Supervisor for UHNWI Residences

Marriane Marcelo

Housekeeping Supervisor for UHNWI Residences·One Hospitality Sole Proprietorship LLC

United Arab Emirates

Diploma, Social care Management

Work experience

Total years of experience: 9 years, 11 months

Housekeeping Supervisor for UHNWI Residences

July 2021 - Present

One Hospitality Sole Proprietorship LLC

Abu Dhabi, United Arab Emirates

July 2021 - Present

Provide a seamless professional lifestyle management service
to high-profile clients.
• Coordinate ac vi es with other departments to ensure that the service is provided efficiently and timely.
• Prepared housekeeping reports, and maintained a high level of cleanses.
• Meet with the managers and head supervisors to stay informed of changes affecting the operation.
• Ensure all the preferences of the different Elite clients are met and exceeded.
• Check supplies to ensure adequate availability and order new supplies if necessary.
• Performed housekeeping duties.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeper for UHNWI Residences

October 2020 - July 2021

H.H. Sheik Mansoor bin Zayed Al Nahyan Engineering Office

Abu Dhabi, United Arab Emirates

October 2020 - July 2021

Pack and unpacking of luggage upon request of the VVIP.
• Inspects resident rooms/villas and other premises regularly to ensure amenities, VVIP preferences, and other such points are taken care of and carried out flawlessly.
• Inform Butler of matters concerning operations and VVIP request preferences, who in turn, will liaise with all the relevant departments.
• To operate and coordinate with the relevant departments in and out of the room and optimize service while the VVIP guest is away as often as possible.
• Communicated repair needs to maintenance staff.
• Performed daily housekeeping du es including sweeping, making the bed, changing linens and towels, mopping, and general cleaning in the villas.

Company industry:
Civil Engineering
Job role:
Hospitality and Tourism

Housekeeping Room Attendant

May 2017 - October 2020

Paragon Hotel and Apartments

Abu Dhabi, United Arab Emirates

May 2017 - October 2020

Maintained and updated a list of 122 vacant and occupied rooms that required housekeeping attention before the arrival of the next occupants and did the make-up room services.
• Clean and stock rooms according to established quality standards; duties include replacing used towels and linen, making the bed, vacuuming room carpet, washing floors, and replenishing guestroom and bathroom items.
• Trained new employees on departmental procedures and assist in finding cleaning supplies.
• Placed orders for new inventory to guarantee the availability of adequate cleaning supplies and complimentary items.
• Performed inventory for housekeeping items including linens, towels, pillows, mattresses, trash bins, etc.,

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Final Assembly Appearance Inspector

June 2016 - March 2017

Sanyo Denki Philippines

Subic, Philippines

June 2016 - March 2017

Performing quality assurance and testing checks.
• Assembling, packing, and labeling the finished goods in preparations for shipment.
• Inspect equipment to identify any replacements, malfunctions, and repairs.
• Recommends process improvements to ensure operational efficiency and safety.
• Cleaning the machinery and other parts of the production space.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Manufacturing

Education

Global Torch Institute

July 2023

July 2023

Diploma, Social care Management

United Arab Emirates

GPA (percentage): 98%

GPA (percentage): 98%

Completed basic CSSD training Nursing Assistant Caregiver

University Of Rizal System

December 2006

December 2006

Bachelor's degree, Electrical And Electronics Engineering

Philippines

-undergraduate -President of the English club -2nd placer in the quiz bee in electronics during the 62nd foundation day of the university.

Skills

Communication Skills
Expert
Communication Skills
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
POS
Expert
POS
Expert
Computer Software
Expert
Computer Software
Expert
Housekeeping Operations and Management
Expert
Housekeeping Operations and Management
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
CASHIER
Expert
CASHIER
Expert
MA
Expert
MA
Expert
VI
Expert
VI
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MACHINERY
Intermediate
MACHINERY
Intermediate
POS
Intermediate
POS
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
REPAIR
Intermediate
REPAIR
Intermediate
C
Beginner
C
Beginner

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Certifications
Certificate in Health Care Management
Jul 2024
National Certificate II in Housekeeping
Jul 2012 - Jul 2017