Mary Gaied, Digital Marketing Consultant

Mary Gaied

Digital Marketing Consultant

Freelance

Location
Egypt - Cairo
Education
Bachelor's degree, Business and Marketing
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Digital Marketing Consultant at Freelance
  • Egypt - Cairo
  • My current job since September 2013

Full-fledged Digital Marketing consultation and social media management for various clients.
* Create content for current accounts for all relevant platforms reflecting brand image
* Asses & continuously improve fans engagement with the brand & content
* Formulate digital direction, executes on-line marketing plans and work with the Marketing department on
campaigns.
* Closely monitor social media moderation & assure Voice of Customers (VOC) are answered according to the
needed tone of voice
* Guide & train social media moderators in: Timely moderation with SLA, tone of voice and induction about new
campaigns & product launches
* Plan and execute all web, search engine operations (SEO) / search engine management (SEM), marketing
database, email, social media and display advertising campaigns.
* Ensure growth/ social metrics KPI met.
* Identify trends and insights, and optimize spend and performance based on the insights
* Analyze agency’s reports and reviews and recommend solutions to marketing managers for future improvements

Social Media Manager at Mazaya
  • Egypt - Cairo
  • My current job since April 2018

Established and currently managing in-house Social Media department for Mazaya’s fashion division
* Assign necessary tasks to team members
* Lead execution for all Marketing activities
* Support, train and mentor a team of Social Media specialists
* Support project financial management, including budget tracking support and forecast inputs
* Lead cross-discipline teams to complete a variety of digital marketing projects (including content
development)
* Overseeing content developed for social media; such as Facebook, Instagram and Twitter
* Media list and influencer research across channels
* Develop strategy, tactics and build paid media campaigns for the brands
* Communication with global brand teams regarding the Marketing activities of the brands
* Research fashion brands, services, plans, competitors and target markets
* Ensure that projects are completed on time and within budget
* General team support as needed
* Oversee content creation for brands for all relevant platforms reflecting brand image
* Asses & continuously improve fans engagement with the brand & content
* Formulate digital direction, executes on-line marketing plans and work with the brand management department
on campaigns.
* Closely monitor social media moderation & assure Voice of Customers (VOC) are answered according to the
needed tone of voice
* Guide & train social media moderators in: Timely moderation with SLA, tone of voice and induction about new
campaigns & product launches
* Plan and execute all web, search engine operations (SEO) / search engine management (SEM), marketing
database, email, social media and display advertising campaigns.
* Ensure growth/ social metrics KPI met.
* Identify trends and insights, and optimize spend and performance based on the insights

Senior Digital Marketing Executive at Toyota
  • Egypt - Cairo
  • February 2017 to August 2017

across Marketing, PR, Corporate and HR departments on their digital activities
* Create content for Toyota & Lexus social media for all relevant platforms reflecting brand image
* Asses & continuously improve fans engagement with the brand & content
* Formulate digital direction, executes on-line marketing plans and work with the Digital Marketing Manager and
Communication Manager on campaigns and product category requirements.
* Take charge and work with call center team to manage the leads generated from online campaigns
* Closely monitor social media moderation & assure Voice Of Customers (VOC) are answered according to the
needed tone of voice
* Guide & train social media moderators in: Timely moderation with SLA, tone of voice and induction about new
campaigns & product launches
* Develop and plot digital touchpoints in a consumer decision journey.
* Translate data insights to improve digital touchpoints to improve ROI and help the marketing team to achieve
key KPIs (CTR, Sales leads, and engagement rates).
* The development of the best digital/on-line solution requires technical analysis, (feasibility) studies, a multi-
disciplinary approach and knowledge of basic digital/on-line principles, theories and concepts.
* Plan and execute all web, search engine operations (SEO) / search engine management (SEM), marketing
database, email, social media and display advertising campaigns.
* Perform regular social media listening related to our brand and products and monitoring local competitors &
global Toyota activities.
* Work closely with marketing manager to measure and report performance of all digital marketing campaigns, and
assess against goals (ROI and KPIs).
* Ensure growth/ social metrics KPI met.
* Identify trends and insights, and optimize spend and performance based on the insights
* Work with Marketing team to plan and implement social/ digital activities to close the loop for entire Consumer
Decision Journey (CDJ) across all projects
* Overlook the development of new website, digital showroom application and mobile application
* Update current website content
* Create monthly newsletters for Customers, partners & employees.
* Manage financial payments of digital media partners, activities and plans.
* Analyze agency’s reports and reviews and recommend solutions to marketing managers for future improvements

Assistant Digital Marketing Manager at Misr Italia Properties
  • Egypt - Cairo
  • April 2016 to January 2017

across Marketing, PR, Corporate and HR departments on their digital activities
* Formulate digital direction, executes on-line marketing plans and work with the Marketing Managers on
campaigns and product category requirements.
* Take charge and work with call center team to manage the leads generated from online campaigns
3
* Develop and plot digital touchpoints in a consumer decision journey.
* Translate data insights to improve digital touchpoints to improve ROI and help the marketing team to achieve
key KPIs (CTR, Sales leads, and engagement rates).
* The development of the best digital/on-line solution requires technical analysis, (feasibility) studies, a multi-
disciplinary approach and knowledge of basic digital/on-line principles, theories and concepts.
* Plan and execute all web, search engine operations (SEO) / search engine management (SEM), marketing
database, email, social media and display advertising campaigns.
* Responsible for content management and marketing calendar.
* Work closely with marketing manager to measure and report performance of all digital marketing campaigns, and
assess against goals (ROI and KPIs). Ensure growth/ social metrics KPI met.
* Identify trends and insights, and optimize spend and performance based on the insights
* Work with brand teams to plan and implement social/ digital activities to close the loop for entire Consumer
Decision Journey (CDJ) across all projects
* Analyze agency’s reports and reviews and recommend solutions to marketing managers for future improvements

PR Account Manager
  • Egypt
  • January 2016 to March 2016

Manage PR, Digital Research and Reputation Management departments
* Assign necessary tasks to team members
* Lead execution for all PR activities
* Overseeing the quality of service delivery in terms of efficiency and client satisfaction
* Support, train and mentor a team of PR specialists
* Support learning and satisfaction potential for client
* Support project financial management, including budget tracking support and forecast inputs
* Lead cross-discipline teams to complete a variety of digital marketing projects (including content
development)
* Overseeing content developed for social media; such as Facebook, Instagram and Twitter
* Media list and influencer research across channels
* Develop strategy, tactics and build paid media campaigns for clients
* Research clients' products, services, plans, competitors and target markets
* Meet clients for briefings and present proposals to clients for approval
* Ensure that projects are completed on time and within budget.
* Meeting clients to discuss strategy and report on progress
* Responding to clients' requests as they arise
* Taking part in pitches for new accounts
* General team support as needed

Account Manager
  • Egypt
  • August 2014 to December 2014

Manage Account Management, Digital Research and Moderation departments
* Assign necessary tasks to team members
* Lead execution for all digital marketing initiatives
* Overseeing the quality of service delivery in terms of efficiency and client satisfaction
* Support, train and mentor a team of Account Executives
* Support learning and satisfaction potential for client
* Support project financial management, including budget tracking support and forecast inputs
* Lead cross-discipline teams to complete a variety of digital marketing projects (including content
development)
* Overseeing content developed for social media; such as Facebook, Instagram and Twitter
* Media list and influencer research across channels
* Develop strategy, tactics and build paid media campaigns for clients
* Research clients' products, services, plans, competitors and target markets
* Meet clients for briefings and present proposals to clients for approval
* Ensure that projects are completed on time and within budget.
4
* Meeting clients to discuss strategy and report on progress
* Responding to clients' requests as they arise
* Taking part in pitches for new accounts
* General team support as needed

Account Executive
  • Egypt
  • January 2014 to July 2014

Manage Account Management team
* Taking part in managerial decisions and meetings
* Preparing and pitching for new contracts
* Lead execution for all digital marketing initiatives
* Create, source and manage content for social media; such as Facebook, Instagram & Twitter
* Deliver monthly marketing reports that will go to clients
* Media list and influencer research across channels
* Develop strategy, tactics and build paid media campaigns for clients
* Research clients' products, services, plans, competitors and target markets
* Meet clients for briefings and present proposals to clients for approval
* Ensure that projects are completed on time and within budget.
* Work flexibly to meet project deadlines.
* Meeting clients to discuss strategy and report on progress
* Responding to clients' requests as they arise
* General team support as needed

Account Executive
  • Egypt
  • August 2013 to December 2013

Lead execution for all digital marketing initiatives
* Create, source and manage content for social media; such as Facebook, Instagram & Twitter
* Deliver monthly marketing reports that will go to clients
* Media list and influencer research across channels
* Develop strategy, tactics and build paid media campaigns for clients
* Research clients' products, services, plans, competitors and target markets
* Meet clients for briefings and present proposals to clients for approval
* Ensure that projects are completed on time and within budget.
* Work flexibly to meet project deadlines.
* Meeting clients to discuss strategy and report on progress
* Responding to clients' requests as they arise
* Taking part in pitches for new contracts
* General team support as needed

Account Executive at Creation Team Advertising Agency
  • Egypt
  • December 2012 to August 2012

Research clients' products, services, plans, competitors and target markets
* Meet clients for briefings and present proposals to clients for approval
* Brief colleagues, and work with them to plan and implement the best advertising solutions for the client
* Ensure that projects are completed on time and within budget.
* Work flexibly to meet project deadlines.
* Meeting clients to discuss strategy and report on progress
* Responding to clients' requests as they arise
* Taking part in pitches for new contracts
* Keeping records and handling invoices

Intern at TNS Global Market Research
  • Egypt
  • July 2011 to September 2011

in the Customized research department
* Worked on studies conducted for large corporations, such as Unilever and many more
* Prepared comprehensive market research reports for current clients
* Prepared analysis plans and tracker sheets
* Worked on editing questionnaires
* Attended meetings with current and potential clients
* Accomplished any given tasks and assignments assigned by the managers
* Completed tasks assigned by managers from other departments

Human Resources
  • July 2010 to August 2010

Involved in increasing awareness of Gaiedco for Tourist Development
* Arranged and attended meetings with current and potential clients
* Worked on conducting research of the market through the internet
* Accomplished any given tasks assigned by the managers

Trainee at Arab African International Bank
  • Egypt
  • June 2009 to July 2009

in the Cash, Customer Service, Auto loan, Operations and Credit Cards departments
* Assisted the branch manager in several tasks
* Conducted a comparative study on the different kinds of credit and debit cards existing in several banks to
help improve the Credit Cards services and benefits
* Assisted tellers in the Cash department
* Assisted employees and customers in the Auto loan, Customer Services and Credit Cards and Operations
departments
* Accomplished any given tasks and assignments assigned by the manager and supervisors
EXTRA CURRICULAR ACTIVITIES Be

  • June 2008 to August 2008
  • June 2007 to August 2007
  • June 2006 to August 2006
Assistant at Gaiedco Contracting
  • Egypt
  • June 2005 to August 2005

Education

Bachelor's degree, Business and Marketing
  • at Misr International University
  • December 2018

,

High school or equivalent, American Diploma
  • at Nefertari American International School, American
  • December 2018

Diploma,

Specialties & Skills

Microsoft Office
Word Of Mouth Marketing
Adobe Photoshop
Public Relations
BUDGETING
CALL CENTER
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
DIRECTING
ADVERTISING
APPROACH
ASSETS RECOVERY

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Social media