Administrative Assistant
Mount Kenya University
Total years of experience :6 years, 11 Months
• Issuance of students’ certificates and transcripts.
• Managing students’ online system portal.
• Handling students’ and visitors inquiries and complaints.
• Administering of examination papers and booklets.
• In-charge of registration and indexing of students sitting for the National Board Examination.
• Assistant Attachment coordinator for students in the School’s department.
• Handling students’ complaints and problems.
• Handling of Telephone calls.
• Welcoming students and visitors.
• Arranging for official meetings for the Head of Department.
• Leave and sick offs management for the employees.
• Arranging for Training sessions for the employees.
• Welcoming clients and visitors.
• Handling employees’ complaints and problems.
Duties & Responsibilities:
Handling of Telephone calls.
Welcoming clients and visitors.
Handling students complains and problems.
Data Entry of office work.
Manual Filling.
Ensuring the office is neat and tidy.
Handling Incoming and outgoing e-mails and forwarding them to respective individuals.
Writing of Memorandum Letters and Meeting Minutes.
Distribution of Communication Documents within the Organization.
Duties & Responsibilities:
Manual Filling.
Attending to telephone calls.
Data Entry electronically.
Welcoming and attending to clients and visitors
Duties & Responsibilities:
Keeping grocery cash records.
Buying of groceries in bulk and selling in small quantities.
Handling customers positively.
Maintaining the grocery shop.
Duties & Responsibilities:
Maintained effective communication with the related departments to ensure smooth service delivery.
Attended to guests, clients and staff enquiries, complaints and any other assistance needed.
Checking in and out of arriving and departing guests.
Managed and attended to all telephone calls.
Handled reservations and bookings for guest rooms, restaurant tables and conference halls for meetings.
Maintained tidiness and cleanliness at the work area.
Duties & Responsibilities:
Data Entry of sales records.
Converting cash to M-pesa float electronically.
Attending to customers inquiries.
Distribution of M-pesa floats to different branches.
Handling challenging customer and employee issues.
Handling of telephone calls.
Keeping and maintaining the Office petty cash.
Duties & Responsibilities:
Welcoming of visitors and directing them to different respective places.
Supervised other Volunteers on duties assigned on them and also gave Orientation to the new Volunteers.
Attending to staff, patients and visitors inquiries.
Booking of Doctors’ appointments for patients.
Making store orders for office and the Wards equipment.
Issuing of questionnaires to in-patients to answer them and follow up afterwards.
Attending to telephone calls.
Manual filling.
Duties & Responsibilities:
Attending to customers inquiries.
Distribution of clothes to other retailers and wholesalers.
Keeping of sales records.
Managing petty cash.
Finding new customers.
Duties & Responsibilities:
Attending to visitors and clients.
Handling of Telephone calls.
Distribution of Brochures and Flyers to different departments.
Dispatching of Mails and Office documents to different departments.
Manual Filling.
Maintaining neatness in the office.
Master of Business Administration- Strategic Management
