Front Desk Receptionist
I speak rehabilitation center
Total years of experience :13 years, 4 Months
Worked as receptionist at I SPEAK REHABILITATION CEBNTER in qatar from May 2019 until now :
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Booking meetings
• maintain appointment diary either manually or electronically
• scanning, printing
• filing
. Working with finance department for customer payment
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Booking meetings
• maintain appointment diary either manually or electronically
Receiving inbound calls and making outbound calls.
* Determines requirements by working with customers.
* Resolves problems by clarifying issues; researching and exploring
answers and alternative solutions; implementing solutions;
escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing
transactions; forwarding requests.
* Sells additional services by recognizing opportunities to up-sell
accounts; explaining new features.
* Maintains Hotel database by entering information.
Worked as receptionist in KHALFALLAH hotel from July 2014 until now:
* Welcomes visitors by greeting them, in person or on the telephone;
answering or referring inquiries.
* Directs visitors by maintaining employee and department
directories; giving instructions.
* Booking meetings
* maintain appointment diary either manually or electronically
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