UNAFFILIATED PROJECTS
FREELANCER
Total years of experience :11 years, 1 Months
• C-Suite Personal Assistant / Customer Service Executive - Tellurian Book Production
• Accountant Consultant - BMA Studio Architecture & Design Consultants
• Reception Reliever - Menacom Group - Y & R Advertising
• Events Manager - Winter wonderland Souk Madinat Jumeirah Hotel
Duties and responsibilities:
Managed: - Accounts Payable, Inventory, Accounts Receivable, Daily cash scheduling
Notable accomplishments:-
• Streamlined the accounts payable procedure by ensuring designation of work duties to appropriate personnel
• Reconciled bank statements and handled discrepancies according to the protocol
• Focused on ensuring exceptional vendor payment services, keeping timelines in mind
• Demonstrated expertise in keeping track of owed credits, and ensured that they are properly applied to vendor payments
• Reconciled accounts receivable ledgers to make sure that all payments were properly accounted for
• Maintained effective liaison with suppliers and vendors to ensure timely delivery of products
• Created and maintained accurate cash transaction reports
Duties and responsibilities:
Handled: - Admin, HR, Finance, Supply Chain, Operations tasks
Notable accomplishments:-
* Obtained all appropriate employee information and maintained them for handling payroll documentation of
over 60 technicians
* Provided support in preparing workers’ compensation reports and assist in compensation adjustment
activities
* Assisted in processing personnel action forms and handled the maintenance of personnel records
* Improved finalizing process of projects for invoicing and billing in timely manner
* Analyzed existing inventory data to anticipate future needs and placed orders with supply chain department
to replenish stock in order to avoid inefficiencies
* Resolved a financial conflict between 2 departments, by mediating the issue successfully
Duties and responsibilities:
Handled: - Accounts Receivable, Customer Service, Front Office, Sales and Marketing
Notable accomplishments:-
* Increased the revenue to AED 300, 000 per month through aggressive up-selling and marketing activities
* Reduced receivables by 75% and recovered over 50% bad-debts
* Initiated a customer care oriented appointment confirmation mechanism that enhanced customer
satisfaction level by 60%
* Implemented a new inventory system for pet clinic supplies, which provided dynamic low stock alarms
* Prepared detailed billing statements, collected payments, and filed daily cash reports efficiently
* Communicated Veterinarian orders post-operatively and medication regimens to pet owners.
* Acted as first point-of-contact for customers and pets, visitors, and pharmaceutical and medical supply
vendors.
* Managed pet-patient inflow in an organized manner, ensuring that emergencies are given priority
Duties and responsibilities:
Handled: - Admin, Customer Service, Sales & Marketing
Notable accomplishments:-
* Increased office correspondence efficiency by 60% by creating letter formats to be used as a basis of
correspondence for all types of situations.
* Frequently set up training materials, therefore increased the effectiveness of the customer service
department by 30%
Duties and responsibilities:
Handled: - Accounts Payables, Customer Service, Sales and Marketing
Notable accomplishments:-
* Cultivated relationships with the marketing and sales departments, as a result, increased customer service
value.
* Increased customer base by 45% by responding promptly to their concerns
Duties and responsibilities:
Handled: - Accounts, Customer Service
Notable accomplishments:-
* Managed petty cash transactions and kept records of spent monies in predefined accounting systems
* Assisted in year-end audit analysis and budget preparation activities
* Provided clerical support to school offices by maintaining student records and communicating information
on different levels
Hospitality German Language (A1) Chinese Language
CPA 1:- Financial Accounting Commercial Law Entrepreneurship & Communication Economics Public Finance and Taxation Management Accounting CPA 2:- Financial Reporting Financial Management Company Law Management Information System Auditing & Assurance Quantitative Analysis