Mostafa Abdo

- assessing different Data Centers, Infrasturcture Components (Network, Servers, Storage, Systems, Security, etc.) with different locations and maturity levels and proposing improvements and solutions to optimize their costs, performance, management and security, along with their technical designs.
- responsible for the communication with different stakeholders to coduct awearness sessions and present the proposed solution.
- Designing full Infrastructure Architecture solutions dealing with different technologies.
- Work closely with Customers on the technical requirements to provide technical solutions - Identified requirements, including technical details sufficient for product definition
- Analyses existing systems to ensure they offer adequate security and are effectively meeting the needs of the organization.
- Leads the design and review processes for new infrastructure systems and solutions.
- Develop and document the proposed technical design for the integration and implementation of any new software, working across the IT department
- Creates detailed plans for the integration of new systems architecture into existing infrastructure
- assessing different network and unified communication technologies
- Building As-Is and To-Be for infrastructure (Enterprise Architecture)
- Gap analysis and road-map development
- Developing RFP’s and Technical Proposals

•Acting Sr. Project Manager for all Infrastructure Department Projects.
•Provide the required Technical Consultation to the PMO for the assigned or planned projects.
•Contribute in the planning phase for Programs/projects from the technical aspects.
•Make sure that business needs will be covered and provided through the technical requirements gathering process, and assure its efficiency.
•Lead the required technical analysis for the business needs & assure its capability.
•Lead the Project Teams to solve the technical issues and find a way to solve it.
•Make sure that all programs/projects are running smoothly and right on their tracks from the technical side.
•Studying the projects plans & raise the risk flags, and set their contingency plans.
•Cooperate with Technical Departments for resources assignments, reallocations & utilizations.
•Set the technical side Programs/Projects KPIs, report it to PMO.
•Set the Quality Control & Assurance Procedures, and assure its efficiency on the project deliverables.
•Assist the PMO Development Center in the right direction for the required R&D.
•Being a central R&D for the assigned requirements in the PMO.
•Lead the Technical Division in the PMO.

• Integrating Video, Voice and Data in one Complete Solution.
• Managing deferent IPTV, UC and Data solutions (Cisco, Microsoft, Minerva, Locatel…..)
• Work independently or on a team to build, deploy, and migrate customers to Cisco & Microsoft Unified Communications Platform including Exchange, Lync, and Office 365.
• Participate in customer team meetings to gather business and technical requirements for projects
• Participate in team meetings to discuss ongoing project status and deliverables
• Apply and share knowledge; contribute ideas and opinions
• Participate in customer team meetings and lead conversations with senior client personnel to understand business requirements and present technical solutions
• Prepare project proposals including Bill of Materials, Engineering Professional Services Estimate, and Statement of Work.
• Participate as a “hands-on” engineer on project deployments.
• Evaluate and recommend new technologies.
• Convey technical concepts clearly and confidently to non-technical people
• Understand the development lifecycle processes and applies our methodology effectively to client engagements; train and mentor others
• Develop accurate estimates and project plans for portions of a project; lead team meetings to discuss ongoing project status and deliverables; assist team in meeting project goals and timelines
• Convert business requirements into sound technical solutions including both high-level architecture and detailed design
• Architect complex systems that leverage multiple technologies, contain multiple layers, and/or integrate with multiple external systems
• Manage his or her own work with minimal oversight and proactively communicates status and risks to project leadership
• Direct the work of others including task management, quality management, and providing developmental feedback
• Adheres to, communicates and enforces perfection coding standards; train and mentor others
• Apply and share knowledge; contribute ideas and opinions.

• Providing support service for Enterprise Companies (Vodafone, Etisalat, Mobinil, EFG Herms) on E-Faxing servers & SMS Gateways.
• Install, configure and support voice gateway (Quintum), customer flow management systems, Voice mail system ”StoneVoice”, Billing Systems ”QuinSys, RSI Shadow”.
• Working on R&D projects for developing new application that integrates between Cisco VOIP and others.
• Give a help for internal SD team to understand the essential knowledge about new products & Technologies for Microsoft & Cisco .
• Testing and deploying developed software’s made by the developer team.
• Migrate the old infrastructure servers to new domain, including Domain service, Exchange 2010, Lync 2010 and SharePoint 2010.
• Support company infrastructure including application servers, IPTelephony ”Polycom, Snom, Cisco”.
• Cisco Call manager 7.0, 8.0, 8.6 support and troubleshooting regarding XML applications installation.

• Firewall design specification analysis, procurement, configuration, support and deployment of partner and corporate Data Center firewalls
• Firewall configuration, code upgrades, VPN setup, rule management, performance analysis, rule analysis for customer submissions, design validation, architectural recommendations, and break/fix troubleshooting
• Firewall rule validation and engineering, modification, and intrusion detection enforcement and controls
• Interface with Security & Compliance team to support, develop and enforce Corporate Firewall Security Policies
• Ensures proprietary/confidential data and enterprise systems are always protected
• Provides technical engineering services for the support of integrated security systems and solutions - with a primary focus on large ERP Systems in a distributed environment
• Will provide technical direction and assistance to application areas as well as operations, coverage, and other technical support areas Page 2
• Participates and can lead capacity planning projects involving networking, security, administers VPN/Remote Access solutions and assists with the design, implementation and maintenance of security focused infrastructure
• Position is required to establish daily security priorities around managing the corporate network infrastructure and its ongoing operations
• Research and formally present cost effective solutions involving network and security needs, and create, enforce and administer rules to prevent systems from intentional or inadvertent access or destruction
• Encourages constant proactive adherence to effective security design and Firewall Industry best practice
• Participates, supports and ensures regular penetration testing and compliance certifications are achieved through external and internal audit partnership
• Handle the tasks of providing network engineering input on major projects, upgrades, installations
• Responsible for planning, implementing, and supporting changes to the network including cable infrastructure, network software and hardware
• Coordinate with User Support and System Administrators to provide Level III support for technical solutions
• Perform responsibilities of providing detailed documentation and procedures for all solutions
• Responsible for analyzing and recommending the purchase of network equipment
• Handle the tasks of developing and maintaining IT liaison relationship with functional departments and key users
• Monitor various routers and communications equipment that comprise the corporate network by using external and built-in tools