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MD. JAWED AKHTAR, General Manager

MD. JAWED AKHTAR

General Manager·FASCO Group

Saudi Arabia

Bachelor's degree, Computer Operations

Work experience

Total years of experience: 29 years, 2 months

General Manager

September 2014 - Present

FASCO Group

Dammam, Saudi Arabia

September 2014 - Present

Working as “General Manager” for M/s. Fahad Naji Al-Shalawi Gen. Cont. Est., \[FASCO Group\], Dammam, Eastern Region since September 2014 to Till date.

Nature of Experience:-
a) Appointed to lead the company directly to development in the field of General Contracting, Operational &
Maintenance work with having more than 400 hundred employees under the shade of FASCO.
b) Within short period the company branches were opened in Jubail as to start in Jubail to deal with SABIC,
WASEET, KEMYA, SATORP, SADARA projects by having more than 50 technicians located in Jubail under
the sponsorship of FASCO.
c) The aim of our company business to development of Manpower requirements to full fill through out of kingdom
of Saudi Arabia as well as to pre-launching of Rent A Car business mainly LEASING & PRIVATE LIMOUSINE
Services.
d) The team of Manpower Contracting & Automobiles Rent A Car are being established to move on to get tie-up
with my existing corporate clients.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Management

Regional Manager - Eastern Region

April 2012 - September 2014

Al-Maqam Rent A Car

Eastern Province, Saudi Arabia

April 2012 - September 2014

Employment Details:-

Worked as "Regional Manager- (ER) " for M/s. Al-Maqam Rent A Car in Eastern Region since April 2012 to Till date.

Nature of Experience:-
a) Direct and control the activities performed by the fleet distribution function while reviewing and evaluating the availability of fleet vehicles.
b) Oversee activities by directing and controlling the maintenance, repair and/or recondition fleet vehicles and ensure all quality assurance standards are maintained at the location.
c) Partner with corporate sales and marketing functions to develop sales policies, long-range sales objectives and marketing plans for the location.
d) Build and maintain professional relationships with local business organizations and governmental agencies to enhance organizational goals.
e) Focus to start with new outlet offices in through out of Eastern Region.
f) Preparations new lease rates (long terms) individually with new client/contracts as per company standards.
g) Markets research and keeping proper eye on market business developments and customer requirements.
h) Opened second branch in Khobar Dhahran which added 60 random vehicles for spot rental.
i) In keeping of Chauffer/limo service to utilize with corporate customers for cross border like Bahrain, Kuwait
& Qatar, on process with market strategy.
j) Hire, supervise, train, develop and motivate the performance of managers and employee staff; resolve
customer complaints, union and labor issues for the assigned location.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Area Manager - Eastern Region

September 2011 - March 2012

Europcar Rent A Car

Eastern Province, Saudi Arabia

September 2011 - March 2012

Employment Details:-

Worked as "Area Manager- (ER) " for M/s. Europcar Rent A Car in Eastern Region since September 2011 to March 2012.

Nature of Experience:-
a) Joined with full efforts as Area Manager and received full authority to utilize previous international brand
standard to serve customers on various committees to improve and define standard operating procedures,
best practices and promote inter-department cooperation and cohesiveness.
b) Commercial property management for high profile retail customers, highly regulated daycare provider,
financial institutions and other national commercial clients.
c) Hiring of trained and experienced candidates to develop a team of operations support and field service
personnel oversaw team's production and executed personal production. Responsible for all aspects of employee development.
d) Successful Quality Management as well as Sales and Operations.
e) Focusing and adept at building teams, especially in Sales Area.
f) In depth knowledge of long terms renting (lease), short term renting (sport rental), chauffer & limo services.
g) Understanding franchisee industries in depth of providing quality of services to the clients to maintaining the International standard with brand name.
h) Record of Achieving Growth, Controlling Costs & Productivity Improvements.
i) Experienced in Contract Hire and Rental in all vehicle sectors.
j) Corporate turnaround in rental and leasing industry.
k) The role is a transformation one to bring in modern management processes and style and to improve the
Quality of the service offered.
l) Having customer's evaluations and feedback time to time and good strength and ability to make them
convinced and educated to the clients about vehicles technical specifications.
m) Proactively presented site enhancement opportunities to customers a sold additional services, recognized as top performing region for exceeding budget and target margin.
n) Interacted with multiple levels of client hierarchy to ensure high quality and service expectations were to meet.
o) Monitored all services performed and completed all billing functions up to international standard level.
p) Keeping eye or daily revenue generation and adding more business to generate revenue based of improving sales business developments.
q) More focus for having more business handling alone and increasing numbers of fleets.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Branch Operations Manager - Eastern Region

February 2010 - August 2011

Hanco Rent A Car

Eastern Province, Saudi Arabia

February 2010 - August 2011

Employment Details:-

Worked as "Branch Operations Manager- (ER) " for M/s. Hanco Rent A Car in Eastern Region since February 2010 to August 2011.

Nature of Experience:-
a) Responsible for managing the best potential and largest region in the Kingdom of Saudi Arabia.
b) Developed branch sales through effective sales strategy, secured new business contracts, developed
existing contracts, and lead sales team to sales success.
c) Recruited, developed, managed and inspired and motivated team members to achieve the business goals.
d) Focusing with daily revenue generations outlet offices in the region with providing of back support to run the business.
e) Managing Huge leasing operations business with SABIC, MARAFIQ, Royal Commission, Bechtel etc.
f) Time to time renewal process for SABIC Contract and making arrangement of selling of used cars.
g) Managing lease customers care in addition to any complaints or lack of services were not given by subordinates in Dammam, Khobar & Jubail.
h) Developed/executed aggressive strategic sales/marketing plans targeted at capitalizing existing client base.
i) Coordinated implementation of sales activities in commercial, industrial, retail Lease and spot rental locations across Eastern Region of KSA.
j) Drove sales, profitability and customer satisfaction scores through outstanding customer service, communicating features/benefits to clients resulting in long term loyalty.
k) Established and maintained processes that generate strong customer satisfaction and maintained an effective follow up system to ensure timely and accurate handling of information requests.
l) Reviewed market areas and sales territories to identify all opportunities to create, build and solidify business partnerships with corporate clients.
m) Maintained a strict vigilance for reducing expenses including: cost of damage due to abuse, deductibles etc.
n) Led the conceptualization, inception and consolidation of rental sale through a multilateral sales infrastructure including successful promotions to achieve monthly rental & Limo budget targets.
o) Accurately and consistently forecaster monthly, quarterly, and annual revenue numbers for assigned area.
p) Provided general administration assistance to Regional Asst. General Manager and the staff, computed monthly financial reports by using ARMADA & Orion software and accurately maintained departmental documents.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Asst. Regional Operations Manager - Eastern Region

January 2006 - January 2010

Budget Rent A Car

Dammam, Saudi Arabia

January 2006 - January 2010

Employment Details :-

Worked as "Asst. Regional Lease Operations Manager-ER" for M/s. Budget Rent A Car in Eastern
Region since January 2006 to January 2010.

Nature of Experience:-
a) Handled the region operations on a day to day basis, reacted to problems and issues as they arise. Drove forward sales and profitability, whilst ensuring outstanding levels of service to customer base.
b) Identified and followed up on new business opportunities for the branch; sold to clients both over the phone and face to face and looked after existing accounts, ensured they receive a high standard of
service throughout their contract.
c) Built and developed intimate relationships across key accounts through constant monitoring of solutions to grow and support the business.
d) Conducting all Marketing business with our potential customer for Lease & Rental.
e) Managing relations with all potential clients by visiting to the customers day by day to improve our
business & rectifying and solving issues, problems as facing by users.
f) Managing & coordinating with all dealers in Saudi Arabia for purchasing of vehicles in bulk quantity.
g) Resolving vehicles maintenance with our workshop to clients/customers as required.
h) Our daily routine activities were to improve our services to the lease customers in eastern region.
i) Supervising used car sales were taken place every week upon receiving of all BID forms by the buyers.
j) Having good knowledge and skill to sale the used vehicles with having many potential buyers to sale on BID.
k) All movements of vehicles from region to region arrangement is going under approval by ARLOM (Asst. Regional Lease Operations Manager).
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Asst. Operations Manager

May 2001 - December 2006

NDT & Corrosion Control Services

India

May 2001 - December 2006

Employment Details:-

Worked as Asst. Operations Manager for M/s NDT & Corrosion Control Services, Dammam, K.S.A since May 26, 2001 to December 2006.

Nature of Experience:-
a) Focusing all NDT Inspections activities & business carried out through out of Kingdom of Saudi Arabia to full fill as per Aramco & SABIC requirements.
b) Supervising & promoting our Company Business with Saudi Aramco, Sabic, CCC, Nasser Al-Hajri, Dodsal, Yanpet, Sasref etc., with other various clients with various projects.
c) Visiting all regions branches every quarterly of the months to see the employees status and conduction meeting with all Saudi Aramco Refinery representative for having betterment solution for new upcoming business and shutdown to deal build of relationship.
d) Managing all requirements for camp operations & camp mess hall provided to the employees where accommodated.
e) Well knowledge and familiar in Dammam, Khobar, Rastanura, Jubail & Abqaiq areas for procuring all camp & mess hall food items as well as transport & equipment's.
f) Managing all types of procurement requirements to the company based on ordered by Saudi Aramco & SABIC to supply them to meet their standards.
g) Managing all business relations with Saudi Aramco & Sabic who were major clients to work for in their Inspection Dept., in through out of Kingdom of Saudi Arabia.
Company industry:
General Engineering Consultancy
Job role:
Management

Asst. Administration & Operations Manager

March 1998 - April 2001

A.H.Al-Shuwayer Group of Company

Al-Ahsa, Saudi Arabia

March 1998 - April 2001

Employment Details:-

Worked as Asst. Administration & Operations Manager from 1998 to 2001 for M/s. Abdullah H. Al-Shuwayer Trading & Contracting Co. Ltd.

Nature of Experience:-
a) Responsible for all activity for Company Personal, Administrative & Government Relations Department.
b) Responsible for all projects coordination in Saudi Aramco at Shedgum Gas Plant, Abqaiq Fire Water Plant & R.S.T.P project.
c) Managing and supervising for all Camp Operations & Mess hall activities for Sales, Marketing & Camp
Maintenance for more than 4600 employees was occupied.
d) As a Camp Operations Team leader having ability to handled more than 120 maintenance & operational staffs under camp supervisions for caring of camp occupants as per Saudi Aramco standards.
Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Branch Manager - District

February 1997 - December 1997

Asansol Bajaj Auto Movers

India

February 1997 - December 1997

Employment Details:-

Worked as "Branch Manager" for M/s. Asansol Bajaj Auto Movers a dealer of Bajaj vehicles in West Bengal, India.

Nature of Experience:-
a) Bajaj Auto a name in India having good reputation in the fields of 2 (two) wheelers vehicles.
b) Having key accounts and individual selling vehicles on cash as well installments with liability of Indian
Banks.
c) To have a deal and manage the branches in coordination of sub-branches in West Bengal.
d) Very fast moving vehicles where achieving our targets and goal according to sales targets.
e) Managing with sales team for promoting the products as well marketing the business for developments.
f) Based on the heavy rush and requirements, I used to contact and coordinate with other states dealers to provide the vehicles to our states for our potential clients.
g) Having good knowledge of sales and marketing.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Education

B.C.College, Asansol

February 1996

February 1996

Bachelor's degree, Computer Operations

Indonesia

GPA (point): 3.12 out of 5

GPA (point): 3.12 out of 5

Educational Qualification:- • Graduation in Bachelor of Arts • Bachelor of Business Administration (Only correspondence) • Diploma in Computer Operations. • Board of Commercial Education (India) Government Commercial Course Special Examination. • Computer Networking (NT / 2000/XP and Novell 3.12 and 4.11and Netware 5, win 95/ 98/ 2000/ME / XP/ WIN7) A) Computer Assembling. B) Hardware & Software Operations. C) Manage all function and duties related to NT / 2000/XP and Novell 3.12 and 4.11and Netware 5 D) Installation & configuration of win 95 / 98 /2000/XP/ME. E) Troubleshooting Hardware & Software problems F) Plan and manage on Local Area Network (LAN) H) Administrator monitoring on LAN, files & print sharing. I) Well experience in Computer Networking installation and Personal Computer software & hardware installation Core professional strength: a) Customer Focused Sales Strategies b) Company Liaison c) Unique Problems Solving Ability d) Contract Negotiations e) Market Research & Analysis f) Competitive Goal & profit oriented g) Revenue Generations h) Exploring of Industries expertise i) Building of Key Strategy and Relationship j) Staffs training & team work coordination Sales & marketing areas management - Operational Management Summary: a) Manage the Operational activities on daily basis. b) Good ability and command to manage the entire region operations as managing almost 7 branches in Eastern Region while in Hanco and entire region Leasing Business in Budget International Co. c) Managing the Operations teams with all supports of subordinates. d) Arranging & managing the manpower locally & hiring from international to full fill the requirements of Operations. e) Managing to look forward the team works and productivity. f) Managing and keeping eye of all types revenue generations & expenditures for the operational organization on daily basis. g) Managing of hiring of transportation, Accommodations, car vehicles for the employees and managements to full fill to run the operations smoothly. h) Best control of procurement's and purchasing for the operational needs. Management in Sales & Marketing Summary: a) Managing the Sales in respects to having proper sales team guidance. b) Promotional of managing the Marketing activities for the company working for. c) Managing the queries and placement of advertisements in respect to show company business to the clients. d) More focus on sales teams for daily sales activities and queries to provide/serve to the customers. e) Visiting to outdoors to meet/conduct the clients and get their need to full fill the requirements. f) New promotional offer and publishing marketing advertisement and sharing with team to improve company business and productions.

Skills

Administration
Expert
Administration
Expert
Branches
Expert
Branches
Expert
Nature
Expert
Nature
Expert
Quality Management
Expert
Quality Management
Expert
Profitability
Expert
Profitability
Expert
AND MARKETING
AND MARKETING
C
Expert
C
Expert
CLIENTS
CLIENTS
KEY ACCOUNTS
Expert
KEY ACCOUNTS
Expert
MAINTENANCE
MAINTENANCE
MARKETING
Expert
MARKETING
Expert
OF SALES
Expert
OF SALES
Expert
OPERATIONS
Expert
OPERATIONS
Expert
OPERATIONS MANAGER
Expert
OPERATIONS MANAGER
Expert
SALES
Expert
SALES
Expert
Administration
Expert
Administration
Expert
Branches
Expert
Branches
Expert
Nature
Expert
Nature
Expert
Quality Management
Expert
Quality Management
Expert
Profitability
Expert
Profitability
Expert

Languages

Hindi
Beginner
Urdu
Beginner
Arabic
Beginner
English
Beginner