Receptionist
The Immigration Office
Total years of experience :7 years, 6 Months
- Business Bay Dubai, U.A.E.
• Managed reception area, including assisting visitors and clientele, attends to all telephone
calls and concerns.
• Dealing with incoming correspondence & communications, in addition supporting the
managing executive with day-to-day tasks.
• Support continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
- Mina Ports Area Abu Dhabi, U.A.E.
• Updating databases with confidential and relevant information.
• Coordinates and consolidates requirements for the Technical and Commercial Proposals.
• Provide administrative support such as arranging drivers for deliveries and stocks for office
supplies.
Hostess
Cabana Restaurant & Lounge - The Address Dubai Mall Hotel, Dubai U.A.E.
• Handling telephone calls/reservations and receiving guests in a professional manner.
• Administering the staff holiday Rota and systems.
• Supporting the team leaders and managers of the business by providing administration support
for their roles.
Hostess
The Noodle House Souk Madinat - Jumeirah Restaurant Group, Dubai U.A.E.
• To facilitate the prompt and accurate seating and service of all guests.
• Receive guest payments and process transactions.
• Helping colleagues in assuring high quality of customer service.
Waitress
MJ’s Steakhouse - Al Qasr Hotel - Madinat Jumeirah, Dubai U.A.E.
• Receive food and drink orders & serve customer requests to the standards required.
• Sharpened communication skills by resolving customer complaints and creating win-win
solutions to their problems.
• Promote teamwork while providing exceptional service and guest dining experience.
International Server - Internship
The Canyon Ranch in Lenox Massachusetts, United States of America
• Helping the guest relation executive for desk works.
• Looking after guests with special needs i.e. dietary requirements, allergies, mobility, etc.
• Entered data for reports, productions items, shipping and inventory.
Housekeeper - Internship
The Grand Hotel in Mackinac Island Michigan, United States of America
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, dorms and other
work areas so that health standards are met.
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
• Observe precautions required to protect hotel, guest property and report any damages, theft or
found articles to supervisors.
- PNB Building Diosdado Macapagal Blvd. Pasay, Philippines
• Organized files, records and controls its confidentiality.
• Coordinate company events including exhibitions, functions, and special events.
• Perform other tasks and duties as the needs arise and as instructed.
courses: Lyceum of the Philippines University, Manila Philippines Bachelor of Science in Tourism St. Marys College of Meycauayan, Meycauayan Bulacan Philippines Secondary Level