Social Media Manager
Tech Mahindra
Total years of experience :10 years, 2 Months
• Handling Social Media escalations and maintaining brand value.
• Generate, edit, publish, and share engaging content daily.
• Collaborate with other teams, like marketing, and customer service to ensure brand consistency.
• Suggest and implement new features to develop brand awareness.
• Handling the UI/UX issues related to the web portal.
• Perform research on current benchmark trends and audience preferences.
• Design and implement social media strategy to align with business goals.
• Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
• Managing and overseeing social media content.
• Creating a step-wise presentation of the product and its functions.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Analyze customer expectations according to past social media activity.
• Monitor SEO and web traffic metrics.
• Monitor campaigns and analyze data obtained.
• Using social media marketing tools such as Buffer and Hootsuite
• Branding of the product.
• Handling Social Media escalations and maintaining brand value.
• Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency.
• Designing and implementing social media strategy to align with business goals.
• Update social media content across all channels.
• Monitor SEO and web traffic metrics.
• Monitor campaigns and analyze data obtained.
• Update social media content across all channels.
• Handling Mobile Application related UI/UX and production(Bugs) issues.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Engage with customers and followers.
• Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
• • Using social media marketing tools such as Buffer and Hootsuite.
• Generate, edit, publish, and share engaging content daily (e.g. original text, photos, and videos)
• Develop and manage online marketing campaigns for organizations effectively expanding audiences and increasing awareness of each brand.
• Develop and monitor benchmarks for measuring the impact of social media programs using social media analytics.
• Successfully spearhead campaigns on social media platforms including Facebook, Twitter, and Instagram.
• Manage social media planning for the execution of marketing strategies and community management.
• Monitor the online presence of the company’s brand and engage with users, strengthening customer relationships.
• Analyzing the Data & Demographic of the Social Media Channels.
• Monitor campaigns and analyze data obtained.
• Monitor SEO and web traffic metrics.
• Handle the website and make updates accordingly.
• Collaborate with other teams, like marketing and sales to ensure brand consistency.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
1. Analyze Data Driven from Social Media & Webpages.
2. Handle all Social Media Pages.
3. Design websites in Joomla for product showcase.
4. Designing the User Interfaces for the web application.
5. Designing the interactive templates for product demo.
6. Designing the vector graphic & GUI for websites & web application.
7. Correcting the UI error of websites and web application.
8. Making interactive videos for the products.
• Designing interactive websites.
• Designing the User Interfaces for the web application.
• Implemented SEO on all static websites.
• Designing vector graphics for websites & web applications.
• Correcting the UI error of websites and web applications.
• Maintaining the existing websites.
• User Interface Designing
• User Experience for the applications
• Design the complete User Interface & Front End from the scratch using in HTML / HTML5 / CSS / CSS3 for the Web application.
• Design the complete User Interface & Front End from scratch using in Photoshop for the mobile application (iOS).
• Vector Designing for the Application like Logo, Icons & Layouts
• Cross browser compatibility
• Graphic User Interfaces Designing
• Design interactive website from scratch (Arabic & English)
• Maintain the bilingual website (Arabic & English)
• Design additional pages in both languages as needed
• Search Engine Optimization (SEO)
• Front-end designing using HTML /HTML5 /CSS / CSS3
• Using Google Web Master tools to better the page ranking
• Design brochure for the product as needed
• Change the User Interfaces as needed
• Design vector graphics as per the project needed
• Design the icon, splash screen, layout, brochures
• Design Layout in Photoshop to represent the UI of the system application
• Designing interactive websites from scratch.
• Designing the User Interfaces for the web application.
• Implemented SEO on the websites.
• Designing vector graphics for websites & web applications.
• Cross Browser Compatibility.
• Maintaining the existing websites.
