RETAIL SENIOR SALES OFFICER
EROS Group of Companies
Total years of experience :13 years, 9 Months
• Sales experience in Sony, Samsung, Apple, Nokia, Blackberry and other leading brands such as panels, audio videos, notebooks/netbooks, camera, mobile phones, Home Appliances and other electronics or gadgets.
• Performed duties with respect to targets. Offers Extended Warranty for the products we are selling.
• Maintain an awareness of all promotions and product POP’s. Ensure that all displays are in proper arrangements.
• Manage, monitor, and replenish the stocks inventory in weekly basis.
• Smile, greet, assist, suggest to customers and determine which products will suit to their needs and explain the specification and demonstrate on how it will be utilize.
• Dealing with customer complaints. Checking the unit for service, identify the defects then send to service center. After Sales Service.
• Answers queries and provides information to customer about products displayed for sale.
• Provide quotations for the requirements of our clients and make invoices/schedule deliveries.
ACHIEVEMENT
2011 Highest Sales Achiever for EXTENDED Warranty, UAE
2010-2012 TOP 3 Salesman in EROS Showroom, Dubai Region
• Maintenance of merchandising display.
• Assigned to do an ocular survey in designated area (mall, trade centre) where in sales would takes place.
• Participates in trade shows, exhibitions, networking with local associations to promote the product.
• Set up and display merchandise to attract attention of prospective customers.
• Check the promotion of brand competitors for good competitions during exhibit.
• To provide good customer service. Suggest & give solution on my client needs.
• Consistently meet or exceed monthly, quarterly and annual sales, quality, productivity and customer service goals.
• Monitors the situation of the market, ups and down, finding out the competitors, latest innovation of the products.
• Consolidate and deliver the cargo to the recipient/client.
• Ensure that the goods are in good condition.
• Had the complete understanding about the product and finding out how to market products.
• Selling audio and video products.
• Responsible for reaching out to potential clients and convincing them about the product or brand.
• Generate Sales from dealer and institution segment.
• Achieved my quota in respect of my targets.
• Maintain visual display.
• Maintain of my incoming/outgoing stocks.
• Prepare pallette & containers for Airlines arrival.
• Consolidate passenger baggages of the Airlines.
• Load & Unload baggages on the Airlines.
• Clean the Aircraft before & after passenger aboard - Assist disabled passenger.
• Make sure that things in accordance to the SOP are met until the Airline departs.