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michael smith, Manager VIP Department

michael smith

Manager VIP Department·Hillgate Travel

United Kingdom

High school or equivalent, Economics, Geography, English, Business Studies

Work experience

Total years of experience: 46 years, 6 months

Manager VIP Department

January 1997 - Present

Hillgate Travel

London, United Kingdom

January 1997 - Present

I have 33 years experience of working with top level corporate clients, the highest level of Government including the Prime Minister and Cabinet Ministers, Diplomatic circles, A List movie and music industry stars and celebrities, HNWI and the Royal Families of Europe.

I set up and created a Department catering for true VIP private clients. We meet all the travel and travel security needs of wealthy and famous private clients. Film stars and Music artists, HNWI, Wealth Management Advisors, semi-retired Bankers, Asset Management clients, the Royal families of Europe are the clients we provide a complete travel advisory and booking service for.

I provide high level one on one relationship building,
exceptional attention to detail,
security risk assessment, close personal protection,
expert level product knowledge on luxury hotel, resorts,
private villas, railways, limousines,
luxury yacht and private jet charter,
fine dining and cuisine,
the arts, theatre, sporting events and auction house events, transporting pets, luggage, cars.

All aspects of business are treated with complete confidentiality, discretion, and privacy.

Expert knowledge on immigration, consular, visa, passport and legal right of entry issues.

Expert knowledge of protocol, cultural awareness and sensitivities, customs and etiquette.

Financial planning, business acumen, profitability of individual projects and overall commercial viability.

Staff management, leadership, and mentoring skill set.

Social Media aficionado.

Experienced organiser of Board Meetings, Corporate off-sites, and Roadshows.

Designed, implemented and daily management of the Global Hotel Block-space Program for Lehman Brothers.

Company industry:
Hospitality & Accomodation
Job role:
Management

Travel Consultant to the Chairman and Board of Directors

June 1992 - December 1997

Marks and Spencer plc

United Kingdom

June 1992 - December 1997

Responsible for all travel and travel security for the Chairman and Board of Directors. Close one on one working relationship with the travellers and their family members. Air travel, private jets, hotel, ground transportation, restaurant, and ancillary arrangements.

Company industry:
Fashion Design
Job role:
Hospitality and Tourism

Travel Consultant to Prime Minister and Cabinet Members

January 1986 - May 1992

Government Tourist Bureau

New Zealand

January 1986 - May 1992

Responsibility for all travel arrangements for the Prime Minister and Cabinet Members and officials. Liaison with Governor General for Royal and Official State visits to New Zealand.

Company industry:
Hospitality & Accomodation
Job role:
Logistics and Transportation

Diplomatic Corp

December 1979 - January 1986

Ministry of Foreign Affairs

Iran

December 1979 - January 1986

Embassy in Tehran, Attache with responsibility for Consular, Administration, Communication and Security fields.

Ministry of Foreign Affairs, New Zealand.
Trained in various Departments including the Middle East and Africa, United Nations, Protocol, Consular, Finance, CommSec. and Travel Office.

Company industry:
Public Administration
Job role:
Administration

Education

Newlands College

December 1979

December 1979

High school or equivalent, Economics, Geography, English, Business Studies

New Zealand

1st in Economics, 1st in Mathematics

Skills

Security Services
Expert
Security Services
Expert
Crisis Management
Expert
Crisis Management
Expert
Luxury Lifestyle
Expert
Luxury Lifestyle
Expert
Logistics Planning
Expert
Logistics Planning
Expert
Diplomacy
Expert
Diplomacy
Expert
MS word, typing 60wpm, Sabre GDS,
Expert
MS word, typing 60wpm, Sabre GDS,
Expert
Security Services
Expert
Security Services
Expert
Crisis Management
Expert
Crisis Management
Expert
Luxury Lifestyle
Expert
Luxury Lifestyle
Expert
Logistics Planning
Expert
Logistics Planning
Expert
Diplomacy
Expert
Diplomacy
Expert

Languages

English
Expert