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Mejren Al Mejren, Senior Manager - Digital Marketing Channels

Mejren Al Mejren

Senior Manager - Digital Marketing Channels·Warba Bank

Kuwait

Bachelor's degree, Computer Science

Work experience

Total years of experience: 16 years, 1 months

Senior Manager - Digital Marketing Channels

January 2020 - Present

Warba Bank

Al Kuwait, Kuwait

January 2020 - Present

Build our digital marketing roadmap
Manage all digital marketing channels (e.g. website, internal, emails, banks digital screens and social media) to ensure brand consistency
Measure ROI and KPIs and prepare budget
Develop specific campaigns to create and maintain high levels of customer interaction
Oversee our social media accounts
Manage and improve online content, considering SEO and Google Analytics
Liaise with Product, Design and Sales directors to increase client satisfaction through cohesive strategies
Motivate digital marketing team to achieve goals
Monitor competition and provide ideas to stand out
Stay up-to-date with digital technology developments

Company industry:
Islamic Banking
Job role:
Marketing and PR

Head Of PR & Marketing Unit

April 2018 - December 2019

Kuwait Clearing Company (Maqasa)

Al Kuwait, Kuwait

April 2018 - December 2019

Develop a marketing communications plan including strategy, goals,
budget and tactics.
Develop media relations strategy, seeking high-level placements in print,
broadcast and online media.
Coordinate all public relations activities.
Direct social media team to engage audiences across traditional and new
media.
Leverage existing media relationships and cultivate new contacts within
business and industry media.
Manage media inquiries and interview requests.
Create content for press releases, byline articles and keynote presentations.
Monitor, analyze and communicate PR results on a quarterly basis.
Evaluate opportunities for partnerships, sponsorships and advertising on an
on-going basis.
Build relationships with thought leaders to grow industry awareness.
Maintain a keen understanding of industry trends affecting clients and
make appropriate recommendations regarding communication strategy
surrounding them.

Company industry:
Livestock
Job role:
Marketing and PR

Head Of Social & Digital Media

March 2014 - April 2018

Gulf Bank

Al Kuwait, Kuwait

March 2014 - April 2018

Devising strategies to drive online traffic to the bank website.
Tracking conversion rates and making improvements to the website.
Developing and managing digital marketing campaigns.
Utilizing a range of techniques including paid search, SEO and PPC.
Overseeing the social media strategy for the bank.
Managing online brand and product campaigns to raise brand awareness.
Managing the redesign of the bank website.
Improving the usability, design, content and conversion of the bank
website.
Responsibility for planning and budgetary control of all digital marketing.
Evaluating customer research, market conditions and competitor data.
Review new technologies and keep the company at the forefront of
developments in digital marketing.

Company industry:
Marketing
Job role:
Marketing and PR

Public Relations Director

January 2014 - June 2014

Senyar Innovative Media

Hawali, Kuwait

January 2014 - June 2014

Direct public relations department within a company.

Work with media outlets to publish timely company information, such as press releases, brochures, and other materials.

Ensure communication strategy is consistent and reflects the organization’s strategic vision.

Implement social media strategies.

Grow online supporter base and traffic.

Perform social media community management duties.
Build and sustain online communities.

Manage relationships with media outlets.

Produce and publish mass communications with email blasts and marketing campaigns.

Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.

Ensure consistent framing of messages.

Publish videos and photography on company website and blogs.
Document presence of companies at events, conferences, and speaking engagements.

Advocate on behalf of the company brand with external stakeholders and the media across all communications channels and vehicles.

Collaborate with marketing to develop the advertising, marketing and promotion plans.

Edit and revise content as necessary.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Customer Account Executive

December 2011 - December 2012

aramex

Al Farawaniyah, Kuwait

December 2011 - December 2012

Sells consultatively and makes recommendations to prospects and clients of the various
solutions the company offers for their accounts receivables issues.

Provide prospect/customer with price quotations and insure there is a full understanding of
the parameters regarding such programs.

Develops a database of qualified leads through referrals, telephone canvassing, direct mail,
email, and networking.

4. Assists in the implementation of company marketing plans as needed.

Researches trends and developments of primary industry(s) through the use of related
publications, internet and training sessions to maintain and grow current knowledge base.

Maintain contact with all clients to ensure high levels of client satisfaction. Receives and
resolves customer complaints and problems in a timely manner

Understands and supports sales policies and procedures to provide proper and effective
treatment to all customers.

Maintains accurate records of all sales and prospecting activities including sales calls,
presentations, closed sales, and follow-up activities

Participates and contributes to the development of educational programs offered to clients,
prospects

Proactively establish and maintain effective working team relationships with all support
departments.

Adheres to all company policies, procedures and business ethics codes

Performs other related duties as assigned.

Company industry:
Shipping
Job role:
Customer Service and Call Center

Web Developer & Marketing

November 2007 - May 2010

Awan Newspaper

Al Farawaniyah, Kuwait

November 2007 - May 2010

Web Developer
- Designing and implementing web application(s) to address needs of multiple education technology
projects.
- Finding and consultants.
- Training new employees for the system.

Web Marketing
- Manage a wide range of projects, including organic optimization, paid search marketing, blog implementation, link-building, etc. with no hand-holding.
- Provide guidance and thought leadership to a growing team of passionate search engine marketer.
- Develop insightful, thorough recommendations to improve technical, design, content, on-page and off page optimization elements.
- Design and deliver training classes to various customer groups.

Company industry:
Publishing
Job role:
Information Technology

Education

Gulf University for Science and Technology

January 2014

January 2014

Bachelor's degree, Computer Science

Kuwait

GPA (point): 2.45 out of 4

GPA (point): 2.45 out of 4

Skills

Web Development
Expert
Web Development
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Innovative Thinking
Expert
Innovative Thinking
Expert
Team Player
Expert
Team Player
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Web-based Development: C++,JAVA,html, CSS, PHP, MYSQL and XHTML
Expert
Web-based Development: C++,JAVA,html, CSS, PHP, MYSQL and XHTML
Expert
Managing Operating Systems
Intermediate
Managing Operating Systems
Intermediate
Mobile marketing
Expert
Mobile marketing
Expert
Social Media / Web - Content Manager
Intermediate
Social Media / Web - Content Manager
Intermediate
SEO Specialist/Inbound Marketer
Expert
SEO Specialist/Inbound Marketer
Expert
Visual marketing
Expert
Visual marketing
Expert
UX Designers & Developers
Expert
UX Designers & Developers
Expert
Email marketing
Expert
Email marketing
Expert
Viral marketing
Expert
Viral marketing
Expert
Data analysis
Expert
Data analysis
Expert
Develop skills with technology tools and platforms
Intermediate
Develop skills with technology tools and platforms
Intermediate
Paid social media advertising
Expert
Paid social media advertising
Expert
Pay Per Click (PPC) specialists
Expert
Pay Per Click (PPC) specialists
Expert
Web Development
Expert
Web Development
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Innovative Thinking
Expert
Innovative Thinking
Expert
Team Player
Expert
Team Player
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

Playing Buzzles
Football
Programming
Fishing