Mirella Mozaya

customer care officer

Teletrade Computer Systems

Location: Lebanon
Education: High school or equivalent,
Experience: 0 years, 4 Months

Work Experience

Total years of experience :0 years, 4 Months

customer care officer at Teletrade Computer Systems

Lebanon - Beirut
October 2008 to January 2009

• Using the scripted questions in the Customer Care Questionnaire to interrogate and record customers’ answers
• Collating the results and pass them back to the CSM, copying the Quality Management
• Providing help and advice to customers, using the company services
• Performing duties of the Front Desk Receptionist and of the Customer Support Technician when requested by CSM

Education

High school or equivalent,

at Tourism Institute _ Dekwaneh
January 2009

2007 - 2009: Cisco - CCNA Discovery 4 __ Tourism Institute _ Dekwaneh

High school or equivalent,

at Ipnet _ Dekwaneh
January 2008

2007 - 2008 : L.T Networking & Systems

High school or equivalent,

at T.S Networking & Systems __ Tourism Institute _Dekwaneh
January 2007

2006 - 2007: T.S Networking & Systems __ Tourism Institute _Dekwaneh

High school or equivalent,

at Lycee Amshit
January 2004

2003 - 2004: Baccalaureate II (E.S) __

Specialties & Skills

Systems Management

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Mirella Mozaya

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Work Experience

customer care officer at Teletrade Computer Systems

Education

High school or equivalent,

High school or equivalent,

High school or equivalent,

High school or equivalent,

Specialties & Skills

Languages