Key Account Manager
OPPO
مجموع سنوات الخبرة :14 years, 3 أشهر
• Manage direct sales to Carrefour account for OPPO.
• Direct managing of the team of Supervisors and merchandisers
• Weekly Sell thru / Sell-out forecast
• PSI management
• Weekly meetings with retailer
• Monthly and quarterly business review
• In-store branding and road shows negotiations and implementation
• Monthly sales plan
• Design and recommend sales programs
• Incentive payouts to KDRs based on their target’s achievement.
• Respond to sales inquiries and concerns by mail, phone and in person.
• Marketing and advertising for new products prior to the launch.
• Collect account receivables and ensure that there is no overdue from any dedicated customer accounts.
• Reporting to OR Sales Head and Country Manager
• Managed two Distributors of Huawei - Comtel and Sands
• Managing Carrefour account, also managed key retailers such as Lulu, Sharaf DG, Jumbo Electronics and KM Trading
• Managed the start of E-Commerce business for Huawei by signing the contracts with Souq, Noon, Wadi and Jollychic and managed these accounts for a quarter during the Launch of Nova3e and P20 Pro
• Weekly Sell in / Sell thru / Sell-out forecast
• Managing Distributer’s PSI to improve sell-In / Sell-out flow
• Weekly meetings with Distributers and retailers
• Monthly and quarterly business review for each retailer
• In-store branding and road shows negotiations
• Monthly sales plan
• Maintaining budget for the Distributers
• Manage and direct Sales-force / Team leaders to achieve sales and profit goals
• Design and recommend sales programs
• Set short and long terms sales strategies
• Reporting to Huawei Country Manager
• Managing direct sales to major Key Domestic Retailers for Lenovo: currently Carrefour and Costless.
• Planning, tracking, forecasting and setting targets.
• Setting and managing promotional campaigns.
• Marketing and advertising for new products prior to the launch.
• Weekly meeting with the Section Managers of each C4 location to improve the sellout process.
• Weekly market visits to the KDRs stores to ensure brand visibility and stock availability
• Reporting to retailers and give feedbacks on how to improve their stores
• Respond to sales inquiries and concerns by mail, phone and in person.
• Ensure customer service satisfaction
• Collect account receivables and ensure that there is no overdue from any dedicated customer accounts.
• Reporting to Jumbo - Telecom business head and to Lenovo business manager.
• Managing direct sales to major Key Domestic Retailers for Lenovo: currently Carrefour and Costless.
• Planning, tracking, forecasting and setting targets.
• Setting and managing promotional campaigns.
• Marketing and advertising for new products prior to the launch.
• Weekly meeting with the Section Managers of each C4 location to improve the sellout process.
• Weekly market visits to the KDRs stores to ensure brand visibility and stock availability
• Reporting to retailers and give feedbacks on how to improve their stores
• Respond to sales inquiries and concerns by mail, phone and in person.
• Ensure customer service satisfaction
• Collect account receivables and ensure that there is no overdue from any dedicated customer accounts.
• Reporting to Jumbo - Telecom business head and to Lenovo business manager.
• Managing two Distributors of Obi WorldPhone - Jumbo Distribution and KGT
• Monthly sales forecast from Distributers
• Monthly sales plan - retailer wise / region wise
• Comply with marketing and sales campaigns for UAE
• Maintaining budget for the region
• Manage and direct Sales-force / Team leaders to achieve sales and profit goals within a region
• Design and recommend sales programs
• Set short and long terms sales strategies
• Evaluate and implement appropriate new sales techniques to increase the region’s sales volume
• Reporting to Obi Managing Director
• Managing direct sales to five major KDRs (Key Domestic Retailers) for Nokia: Sharaf DG, Jacky’s Electronics, Emax, Lulu Hypermarket and AF Panatech in addition to Microsoft as a B2B account
• Responsible for 7.5 million U.S. Dollars business turnover per quarter.
• Planning, tracking, forecasting and setting targets to each KDR.
• Setting and managing promotional campaigns.
• Marketing and advertising for new products prior to the launch.
• Weekly meeting with each KDR purchasing manager to improve their sellout process.
• Weekly market visits to the KDRs stores to ensure brand visibility and stock availability
• Reporting to KDRs and give feedbacks on how to improve their stores
• Incentive payouts to KDRs based on their targets achievement.
• Respond to sales inquiries and concerns by mail, phone and in person.
• Ensure customer service satisfaction
• Collect account receivables and ensure that there is no overdue from any dedicated customer accounts.
• Reporting to AFCOMP business head and to Nokia business manager and head of sales.
• Based in Etisalat, I’m responsible for all Etisalat Customers based in Sharjah and Northern Emirates.
• Doing presentation and product introduction for our solution to Etisalat Sales/Account Managers and to their clients.
• Working along with Etisalat Sales and Account Managers in both Enterprise and SMB divisions to maintain and grow a healthy relationship with their clients.
• Identifies and influences the decision makers on the customer side.
• Increasing retention as well as satisfaction rate in existing accounts, also building new relations with new accounts.
• Understands competitor motives/market developments and incorporates them in our business strategy.
• Interface with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business.
• Preparing offers and quotations.