Mohamed Abd elshafy, Customer Service Rep

Mohamed Abd elshafy

Customer Service Rep

Land Mark leisure

Location
United Arab Emirates
Education
Bachelor's degree, German language
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

Customer Service Rep at Land Mark leisure
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2015

Maintaining the highest quality by our company for outstanding client who
chose to get our tourist services available in any time.
Is communication between customers and responding to inquiries
Maintain a smiling face throughout the day, patience and thought in dealing with
all kinds of people.
Find a cusomer Needed or a solutions for any problem and give the client all
Service We have

Sales and Costumer Service Agent at Mobinil Express
  • Egypt - Cairo
  • January 2014 to January 2015

Sales, Marketing and Costumer Service in Mobinil Store .

Receptionist at JW Marriott
  • Egypt - Hurghada
  • November 2012 to July 2013

I Was Worked as a Front Office Agent in Marriott Hurghada Resort

Sales,Marketing at Sindbad Club
  • Egypt - Hurghada
  • October 2010 to May 2011

Sales and Marketing for excursions in Hurghada

Education

Bachelor's degree, German language
  • at Sheraton Higher institute for language
  • August 2008

Specialties & Skills

اللغة الألمانية
Customer Service
Marketing
Sales Targets
costumer service
Sales & Marketing
IT Technical Support

Languages

German
Intermediate
English
Intermediate
Arabic
Native Speaker

Training and Certifications

MCSE Basic (Certificate)
Date Attended:
September 2009
Valid Until:
November 2009

Hobbies

  • .Traveling, research, and meeting new people