IT Technical Support Engineer
Datalink
Total years of experience :8 years, 0 Months
Implement ERP system
Handle training to staff
Report customer needs.
System Admin working on Active Directory
Setting up workstations with computers and necessary peripheral devices
Checking computer hardware (HDD, mouses,
keyboards etc.) to ensure functionality
Installing and configuring appropriate software and
functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to
operate new software and computer equipment
Install, upgrade, support and troubleshoot Microsoft Windows/Office and any other authorized desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
Performs remedial repairs on computers, laptops and printers
Customize desktop hardware to meet user specifications
working on LAN/WAN, router, switches, server, firewall & VPN configurations.
work on CCTV/Control System
work on zk machines for attendance record
MS office support
Implement ERP system
Handle training to staff
Report customer needs
Test software
Major Courses : Management Information Systems , System Analysis and Design. Database Management Systems, Introduction Computer Programming, Advanced Databases, Applications in Computer Programming, Data Networks and Telecommunication, E-Commerce, Advanced Information Systems.