Mohamed Ali

Managing global accounts in Bahrain and Saudi Arabia like: Worleyparsons, Honeywell, Babcock & Uber.
Identifying opportunities within existing clients.
Handling clients requirements from recruitment and mobility.

Assisting new applicants in deciding the perfect card for their use.
 Cross-selling & upgrading existing card members based on history.
 Seeking and setting meetings with companies for corporate cards, bulk deals and individual
deals.
 Finding new products (credit cards) in the market to compare and challenge their products.
 Enhancing our products.
 Maintaining a good relationship with the existing clients to sell additional products.
 Responsible for building new relationships with clients and leading the team productivity.
 Acting as the first point of contact for customers with regards to any queries, complaints or
purchases.

Escorting vips to the event.
Coordinating with VIP transfers.
Coordinating with hotel for VIP reservations and requirements.

Assist technical divisions with proposal-related capture work worldwide as mutually agreed. Prepares work to be processed by gathering, sorting, organizing, & recording data information & documents.
Completes enrollments by analyzing & auditing documents, tapes, & transmissions.
Researching and resolving processing problems.
Completes conversion mailings by coordinating requirements; developing plans.
Provides information by collecting, analyzing, & summarizing information
Responding to urgent requests 24hours.
Maintains quality service by monitoring standards; advising supervisor of potential problems.

Organizing the opening ceremony
 Translating between Arabic & English
 Monitoring all aspects of the opening ceremony & making sure it goes according to plan.
 Meet with the client to plan and work out event details.
 Coordinating between scouts and employees.

Ready and prepared for card deactivation in case of lost or stolen card.
Liaising with customers for transaction verification.
Managing and verifying with Benefit for customer transaction history.
Liaising with Central Bank of Bahrain for all customer matters.
Modifying, verifying and entering data for new card holder accounts.
Very tentative and ready for any suspicious transactions indicating fraud.
Temporary limit control (Decrease & Increase).
Permanent limit control (Decrease & Increase)
24 hour contact with the VISA international & Master International to deal with card issues.