Branch Operations Officer
LuLu International Exchange LLC
Total years of experience :13 years, 1 Months
Extensive knowledge of handling cash, cash processing and other banking services
Provider of optimized financial services to banking customers
Promoting and pertained bank products and services to satisfy customers’ financial needs and goals.
Immense ability to handle mutilated and counterfeit currency.
Understanding of banking laws, guidelines and compliances, and how to utilize them to the benefit of both customers and bank
Strong communication skills, using a number of channels to provide services and keeping customers and banking officials up to date
Natural attention to detail, ensuring accurate paperwork and processing of all transactions
Responsible for collecting all transactions receipts at the end of the day and generating a report for management.
Processing financial transactions such as deposits, payments, cashing checks, and various drafts.
Cash handling and balancing with zero errors.
Monitoring and considering all the aspects of AML, KYC.
Posses a good knowledge in handling Imports, Bank Guarantees and Cash Backed facilities.
Evaluating the customer requirements and financial strength to recommend the client on suitable products.
Maintaining a good relationship with the existing customers and providing cross-selling solutions in co-operation with the relevant departments of the bank.
Good presentation skills, enhancing ability to present banking portfolio in strong, positive light
Worked at the Cash, Pawning, Customer Service, Trade Services, Credit and Clearing Department.
Prime Ambassador at Pan Asia Bank Kurunegala Branch.
Have build up a very good relationship among customers and most of the Prime Accounts opened by branch were introduced by myself during my tenor.
Assisted the branch manager in creating comprehensive weekly reports
Monitoring and balancing the cash of ATM machine
Assisted in collecting transaction receipts after the shift was over and creating a report for management.
Diploma in Network Administration: • Installing & Configuring Windows, XP, Linux • Routing & Remote Access • Active Directory Services • Network Cabling & Management