International Account Advisor
Vodafone
Total years of experience :18 years, 6 Months
International Account advisor taking care of all customers requests
To effectively supervise, coach and support agents while overseeing day to day activities with strong focus on service quality, service level agreement, as well as assisting clients/customers/agents with their needs and requests. The main purpose is to facilitate and provide a high level of customer service to the satisfaction of our clients' expectations and meeting department and corporate goals.
working on american project for online education at AIU university online
working on mortgage finance projects in the USA
working on american project for cell phone contract service.
international customer care agent the team leader then
supervisor
Front desk, customer service, charge and help geusts to check in, greet and welcome customers Adhere to their attention .
High Diploma in Information technology and Business Admin