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mohamed raouf, HR & Admin Senior Manager

mohamed raouf

HR & Admin Senior Manager·El-Helal Trading & Importing Co.|

Egypt

Master's degree, MBA In Human Resources

Work experience

Total years of experience: 15 years, 5 months

HR & Admin Senior Manager

January 2022 - Present

El-Helal Trading & Importing Co.|

Cairo, Egypt

January 2022 - Present

• Develop and implement HR strategies and initiatives aligned with the
overall business strategy.
• Plan, forecast, and execute manpower requirements in line with company
growth goals.
• Design, review, and maintain the organizational structure.
• Manage the full recruitment lifecycle, from sourcing to hiring.
• Create and deliver effective onboarding programs for new hires,
particularly field teams.
• Maintain accurate employee records and HR documentation, ensuring
compliance with local labor laws and company policies.
• Foster a healthy, inclusive, and positive workplace culture that supports
engagement and retention.
• Design, update, and implement HR policies and procedures, ensuring
their effective communication and consistent application across the
organization.
• Oversee payroll, benefits, and incentive plans to ensure compliance with
labor laws and alignment with business objectives.
• Lead the performance management and appraisal process, establishing
KPIs and supporting managers in employee evaluations.
• Recommend promotions, transfers, and succession plans based on
performance, potential, and business needs.
• Address and resolve employee relations issues, grievances, and
disciplinary actions in a fair, consistent, and professional manner.
• Provide expert HR guidance, coaching, and support to managers and
employees on all people-related matters. Built and implemented a comprehensive performance appraisal system
with KPIs.
• Developed structured onboarding programs for new hires, enhancing
integration and reducing turnover.
• Introduced new HR policies ensuring compliance with labor laws.
• Establish the Human Resources department from the ground up,
including policies, systems, and processes.
• Develop and implement HR strategies and initiatives aligned with the
companys overall business strategy.
• Lead and oversee the daily functions of the HR department, including
recruitment, onboarding, payroll, benefits administration, leave
management, and policy enforcement.
• Manage and continuously improve the performance management system
to drive employee development and organizational effectiveness.
• Oversee employee relations, including disciplinary actions,
investigations, and terminations, ensuring compliance with labor laws
and fair practices.
• Provide HR reports, insights, and recommendations to senior
management to support strategic decision-making.
• Manage the talent acquisition process end-to-end: sourcing, interviewing,
and hiring qualified candidates; partner with line managers to define role
requirements and competencies.
• Foster a positive work environment and promote employee engagement,
retention, and career development.

Company industry:
General Engineering Consultancy

HR Manager

May 2021 - September 2022

Trend Pharm

Cairo, Egypt

May 2021 - September 2022

Industry: Pharmaceuticals. Headcount 200 employees
-Establishhuman resource department from scratch.
-Developand implement HR strategies and initiatives aligned with the overall business strategy
-leadand direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practice
-Manageperformance management system.
-Overseesemployee disciplinary meetings, terminations, and investigations.
-Reportto management and provide decision support
-Managesthe talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings.

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

HR Section Head Acting as HR Manager

January 2014 - January 2020

Future Pharmaceutical Industries

Cairo, Egypt

January 2014 - January 2020

• Partner with management and department heads to identify workforce
needs, job specifications, duties, qualifications, and skills.
• Prepare the annual manpower plan in collaboration with department
managers.
• Build and maintain a strong network of contacts to source and attract
qualified candidates.
• Manage the full recruitment lifecycle, including job postings, candidate
sourcing, screening, testing, scheduling interviews, and hiring.
• Develop and update organizational charts to reflect current structures.
• Support organizational development initiatives and participate in key HR
projects.
• Represent the company at job fairs, conferences, and events to enhance
employer branding and market presence.
• Prepare HR reports and analytics for top management.
• Design, review, and update HR policies, forms, and procedures to ensure
compliance and efficiency.
• Oversee medical and social insurance administration, employee records,
and HR databases.
• Conduct exit interviews and investigations to analyze turnover trends.
• Manage the full resignation cycle, ensuring compliance with policies and
smooth offboarding.
• Administer and oversee staff loan programs (e.g., car loan policy).
• Provide guidance and counseling to staff on HR policies and procedures.
• Lead and monitor the performance evaluation cycle.
• Coordinate with the finance team on monthly HR reports (headcount,
new hires, resignations, overtime, deductions, etc.).
• Negotiate and renew annual contracts with medical insurance providers,
seeking improved offers when possible.
• Develop and enhance benefits programs and employee reward systems to
improve retention and engagement.
• Participated in developing the companys Grading System to ensure fair
and transparent compensation & benefits structures.

Company industry:
Pharmaceutical Manufacturing

Recruitment Supervisor

January 2013 - January 2014

Hochster Pharmaceutical Industries

Cairo, Egypt

January 2013 - January 2014

• Provide qualified manpower in line with the job description and employer
requirements.
• Screen and filter candidates to create a shortlist of suitable profiles.
• Coordinate interview schedules with employers and candidates, ensuring
smooth communication.
• Participate in evaluating candidates during interviews and provide input
on assessments.
• Prepare final candidate evaluations and submit recommendations to the
employer.
• Support employers in final candidate selection and lead negotiations with
chosen candidates.
• Follow up on contract signing between candidates and employers.
• Manage and monitor candidate documentation and procedures for
overseas placement, including health certificates, academic
qualifications, and contract approvals.
• Troubleshoot and resolve unexpected issues to ensure candidates
complete their travel procedures promptly.
• Provide regular updates to employers on the status of candidate
processing and documentation.
• When delegated by the employer to manage selection, arrange
interviews, prepare shortlists, and oversee the entire hiring and
documentation process while providing progress reports twice a week.

Company industry:
Pharmaceutical Manufacturing

Purchasing Specialist

January 2009 - January 2010

Multipharma

Cairo, Egypt

January 2009 - January 2010

Company industry:
Pharmaceutical Manufacturing

Customer Service

January 2006 - January 2008

Wasla Contact Center

Cairo, Egypt

January 2006 - January 2008

Company industry:
Call Centers & Customer Care Outsourcing

Education

Arab Academy For Science, Technology & Maritime Transport

February 2020

February 2020

Master's degree, MBA In Human Resources

Egypt

GPA (rating): Very good

GPA (rating): Very good

HR Major

[Arab academy for science technology and maritime transport]

January 2020

January 2020

Master's degree, Human Resources Management

Egypt

[Ain Shams University]

January 2007

January 2007

Bachelor's degree, Business Administration

Egypt

Skills

Compensation and Benefits
Expert
Compensation and Benefits
Expert
Employee Relations
Expert
Employee Relations
Expert
Organization Development
Expert
Organization Development
Expert
Recruitment
Expert
Recruitment
Expert
Performance Management
Expert
Performance Management
Expert
PHARMACEUTICALS
Expert
PHARMACEUTICALS
Expert
ACTING
Expert
ACTING
Expert
GRADING (LANDSCAPE)
Expert
GRADING (LANDSCAPE)
Expert
BRANDING
Expert
BRANDING
Expert
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Expert
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Expert
SOURCING
Expert
SOURCING
Expert
EMPLOYER BRANDING
Expert
EMPLOYER BRANDING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
SOURCE (GAME ENGINE)
Expert
SOURCE (GAME ENGINE)
Expert
Compensation and Benefits
Expert
Compensation and Benefits
Expert
Employee Relations
Expert
Employee Relations
Expert
Organization Development
Expert
Organization Development
Expert
Recruitment
Expert
Recruitment
Expert
Performance Management
Expert
Performance Management
Expert
COMPENSATION MANAGEMENT
Intermediate
COMPENSATION MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
leadership
communication skills

Training
Communication skills
pharma training center

Hobbies and interests

traveling