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Family Corporation
Total years of experience :7 years, 8 Months
job description: help desk
* Duties : 1-Deals with any Types of Operating Systems like
(Windows 7-8-10).
2-Set Permissions for Shared Folders
3-reset password and add or users with Active Directory
4-Make Configuration for any Types of Modems and
Routers.
5- Supported For LAN Connection and WAN Connection.
6- Supported For any Kind Of Hardware Devices and
Software Applications.
8-Supported For any Kind of Printers.
7-Supporting the VPN the RSA (Remote Secure Access)
9-Supporting the Customer by Remote Access
Qsource, outsource company
* Training at : Nissan, Pfizer, Deraya, Benchmark, Juhayna
Study at: National Telecommunication Institute NTI / Track Enterprise o Network and technical support * General English course * Soft skills (Customer Service including Assertive Behaviour and Handling Irate Customers , Time Management, , Communication skills, Presentation skills, and Team Work) A+
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