CSR Manager
Vestas
Total years of experience :25 years, 3 Months
• Daily interaction with key stakeholders during the Construction phase including (but not limited to) local community members, local leaders, customer;
• On-going stakeholder analysis to address and ensure adequate communication strategy throughout the project life is in place to inform local communities of the project and its development;
• Coordinate and follow up on Vestas' Community Liaison officers (2) work;
• Finalize Vestas' operational social management plans;
• Implement the project Community Integration Plans (CIP) with a focus on local recruitment and local sub-contracting;
• Prepare and conduct social awareness trainings e.g. code of conduct, demystify concerns, inform about grievance mechanism;
• Attend community meetings and workshops with the Costumer Community relation Team.
• Register and address community concerns and grievances related to Vestas´ activities.
• Monitor and maintain a positive profile of the project with the community.
• Develop and implement Vestas' community support programme;
• Prepare and participate in social audits i.e. labour performance, grievance management, etc
• Prepare monthly social reports incl. hiring statistics, community development initiatives, community grievances.
Participation on the preparation of Environment and social Impact assessment (ESIA), (land Acquisition analyses social issues.
- Participation on the preparation of Environment and social Impact plan (ESMP).
- Develop policies and procedures for department to standardize practices.
- Representative for all CSR, Sustainable Development and Environmental performance.
- Supervise the activities of the on-site Community Relations Coordinators.
- Collaborate with stakeholders to develop CSR, ENVIRONMENT initiatives for protecting our environmental resources.
- In charge of managing complaints, grievance mechanism and directing process of workers grievances of direct, indirect workers in addition to grievances, issues of the surround community, TBT methodology.
- Handling the requirements for consultants Social and Community Audits related to World Bank Group (IFC-ERM-FMO-DEG, EBRD).
- Reviewing the compliance of the project with IFC (International Financial Corporation) Social standards, Equator principals Guide lines and social management procedures and ensure compliance with national legal requirements and international performance standards.
- Manage philanthropic and NGO partnerships to integrate them into the business and develop pro-active programs.
- Develop and implement strategies and programs designed to represent the organization favorably and make positive contributions to the community.
- Conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
- Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
- Best Practices of the assessment, survey in the villages, urban communities.
- Capacity building for staff, Board members of local organizations, association.
- International Grant management, proposals writing, partnership for NGO`s.
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Use known education principles and stay up-to-date on new training methods and techniques, international rules and procedures, strategic management and disaster management.
- Assess instructional effectiveness and determine the impact of training on staff skills and KPIs.
- Lead successful implementation, planning, monitoring, and reporting of the programs according to agreed-upon budgets, polices, and strategic plans.
- Lead the performance management process that measures and evaluates progress in order to achieve annual and strategic organizational goals.
- Oversee effective financial management of all programs in the area, including monitoring of funds
- Participate in annual program budgeting decisions in the assigned area, and approve spending according to the area's mandated budget.
- Ensure timely and effective implementation of activities while adhering to established policies. Report issues, concerns.
- Maintain open and effective communication channels with Cairo office through attending monthly and other periodic office meetings and as necessary
- Supervise and support team, Field Coordinators in carrying out and implementing all programs, through coaching, discussions, and field visits to ensure effective team performance.
2006-2010 TEAM LEADERS
- -Ensure team's professional development, provide team members with technical support technically, and keep team motivated and knowledgeable.
- -Oversee effective financial management of all programs in the area, including monitoring of funds allocated to Volunteer Representatives on a quarterly basis.
- -Set plans for further growth of the area and ensure plans’ timely implementation, documenting progress through weekly updates and other reports.
- - Make periodic field visits and track new cases, continuously assessing needs in the area.
- - Plan program logistics and arrange accommodations for foreign volunteers for smooth implementation of Serve to Learn program.
- 2004 -2006 community development facilitators (setup the projects-monitoring the fund and write the reports responsible for the communication with companies and partners (government .privet sector)
- 2001-2004 Community development supervisors (working with CDA, education center. literacy schools
- Support health centers Government, Non-Government, and environment dept.
- 1999-2001 assistance development (scanning gaps- holding awareness sessions-implemented the activities'
establish the social programs for the youth inside and outside the university.
Professional postgraduate Executive management diploma American university in Cairo