Operations Manager
South Gulf Transport
Total years of experience :16 years, 6 Months
my company has a contract with Kuwait Industrial Gases Co. and our role is to transport all the material of this customer to all GCC countries, Eygpt and Jordan.
My role in this company is to:
•Planning to achieve our work through every month.
• Leading My team to Achieve our goals and service our customers.
• Ensuring that employees are professionally supervised and motivated.
• Proposing and finding solutions on day to day issues to meet customer requirements.
•Receiving the emails and respond to all our customers.
•Dealing with all our customer inside and outside Kuwait.
•Preparing high report for my company and my customer.
•Management and scheduling of staff and policy-making for their work within the annual plan.
•Follow up and coordinate the work of the delegates and the preparation of monthly plan for them.
* Responsible for all the shipments need clearance from the Customs.
* Contacting the customer for any inquiry regarding his shipment.
* Providing our brokerage team with all the documents of the shipment.
* Organize, prioritize and track shipments to ensure they move seamlessly through the process from start to end.
*Prepare all documentation for import of goods
My job in this company can be summarized as the following steps:
•Planning to achieve our work through every month.
• Ensuring that employees are professionally supervised and motivated.
• Proposing and finding solutions on day to day issues to meet customer requirements.
•Receiving the emails and respond to all our customers.
•Dealing with all our customer inside and outside Kuwait.
•Personnel management and all that respect their affairs in accordance with the Kuwaiti Labor Law
•Management and scheduling of staff and policy-making for their work within the annual plan.
•Follow up and coordinate the work of the delegates and the preparation of monthly plan for them.
•Follow up and coordinate the work of the company and its obligations to the Ministry of Social Affairs and Labor of Kuwait, according to the Kuwaiti Labor Law.
Managing filing systems.
Managing and recording office expenditure.
Using electronic filing systems and office software, including email, spreadsheets and databases to store documents.
Translating any document from English to Arabic and vice versa.
The second language is now very necessary to every one in this world.