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Mohammad Ruhul Amin, Specialist - VAS & Data Services

Mohammad Ruhul Amin

Specialist - VAS & Data Services·Robi Axiata Limited

Bangladesh

Master's degree, Finance

Work experience

Total years of experience: 20 years, 10 months

Specialist - VAS & Data Services

September 2010 - Present

Robi Axiata Limited

Bangladesh

September 2010 - Present

 End to end Project Management of new VAS & Data services projects.
 Capacity dimensioning, System design & risk factor analysis.
 RFP preparation, evaluation, vendor selection & SRS document finalization.
 Technical feasibility analysis for commercial campaign with existing Network resource to ensure the quality of service.
 Active participation during VAS, IVR system integration with MSC, GMSC, STPs.
 Administration, Configuration & Troubleshooting of VAS service before handover to Operation team.
 Maintain communication with vendor, CP and 3rd parties.
 Planning of new and existing core VAS products, services & modules. Technical Viability Study of SMSC, MMSC, SMSC-GW, MDSP, BSCS, WAP GW, CRBT and CRBT System.
 Design the functional specification for VAS & Data Services. - User requirement gathering, analysis and documentation, Manage and execution of New Business products and projects.
 Project Completed:
- Missed Call Alert (MCA) platform implementation and testing ( ZTE Node).
- Location Based Service (LBS) platform implementation and testing. (ZTE Node).
- Automatic Device Management Platform (ADMP) implementation & testing ( Ericsson Node).
- Unstructured Supplementary Service Data (USSD) platform implementation and testing. (Comviva Node).
- Various SMS & IVR based services implementation.

Company industry:
Telecommunications
Job role:
Information Technology

Mobile Services (IN-VAS) Jr. Engineer, Core Network

May 2008 - August 2010

Orascom Telecom Bangladesh Limited

Bangladesh

May 2008 - August 2010

 Working as a “Technical Project Manager” for capacity expansion or new VAS product implementation.
 Plan and control survey, installation, testing, commissioning, material and equipment.
 Supervise and control different local and international vendors.
 Planning, Capacity Optimization of different VAS/Telecom nodes (IN system, MMSC, MCA, GBG, BT, SMS platform, Voice Platform etc.).
 Understand requirement of different teams/departments and Implement & Manage Product accordingly.
 Analyze keenly the daily reports like traffic report, busy hour report, signaling utilization report, network performance report. - Review project resources plan, determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources.
 Prepares project reports for management.
 Platform Experiences:
- SMSC, MMSC & WAP GW ( Ascision ):
o Routing configuration, LA creation, short-code allocation.
o Capacity expansion & System up-gradation with new features.
o 3rd line support.
o System performance analysis & corrective action for fault management.
o Design the functional specification, technical viability study for new feature addition and capacity expansion.
- IN (NSN):
o Different IN features (C@Once, VAS bundling, Usages & Recharge based bundling, 1st call based bundling, Dynamic pricing, credit once etc.) implementation & Testing.
o Tariff configuration to support new marketing campaign.
o CAT, CFT, PPI ticket analysis for complain handling.
o Subscriber Migration from one IN to another IN.
o 3rd line support.
o Integration with IN through PPI interface with different third party application.
- MCA, USSD, Call Block (Tayana):
o Design the functional specification, technical viability study for new feature addition and capacity expansion.
o Prefix configuration, prefix insertion for newly activated subscriber.
o System configuration to support different marketing campaign.
o 3rd line support.

Company industry:
Telecommunications
Job role:
Engineering

Software Quality Assurance Engineer

October 2007 - December 2007

Delphi Solutions Limited

Bangladesh

October 2007 - December 2007

Manage different software project. Collecting, analyzing all requirement of Clients. Testing application software and generating bug reports for assure better quality of the software. Finding new business opportunities and developing marketing plan, perform phone and email based interaction with USA offices, Clients and candidates.

Company industry:
Software Development
Job role:
Information Technology

Call Center Trainee- Contract

April 2004 - September 2006

Pacific Bangladesh Telecom Limited (Singtel Group)

Bangladesh

April 2004 - September 2006

Developing Comprehensive understanding of call center operations. Responding and solving customer’s problems over phone. Providing up selling of companies product & services.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

East West University

April 2011

April 2011

Master's degree, Finance

Bangladesh

Master of Business Administration (MBA) Major in Finance

East West University

August 2007

August 2007

Bachelor's degree, Computer Science & Engineering

Bangladesh

GPA (point): 3.31 out of 4

GPA (point): 3.31 out of 4

B.Sc. in Computer Science & Engineering

Dhaka College

June 2001

June 2001

High school or equivalent, Science

Bangladesh

GPA (percentage): 88%

GPA (percentage): 88%

Higher Secondary Certificate

Skills

Integration
Expert
Integration
Expert
Science
Expert
Science
Expert
Testing
Expert
Testing
Expert
Core Network
Expert
Core Network
Expert
Finance
Expert
Finance
Expert
ADMP (Ericssion)
Intermediate
ADMP (Ericssion)
Intermediate
Strong communication skill.
Expert
Strong communication skill.
Expert
End to End Project Management
Expert
End to End Project Management
Expert
VAS Nodes planning, implementation, integration, expansion.
Expert
VAS Nodes planning, implementation, integration, expansion.
Expert
MCA, USSD, CALL BLOCK (Tayana Node)
Intermediate
MCA, USSD, CALL BLOCK (Tayana Node)
Intermediate
Core Network Knowledge
Expert
Core Network Knowledge
Expert
CRBT (Huawei)
Intermediate
CRBT (Huawei)
Intermediate
People Management skill.
Expert
People Management skill.
Expert
SMSC, MMSC, WAP GW (Ascision)
Intermediate
SMSC, MMSC, WAP GW (Ascision)
Intermediate
IN system planning, implementation, integration, expansion
Expert
IN system planning, implementation, integration, expansion
Expert
IN (NSN)
Expert
IN (NSN)
Expert
USSD (Comviva)
Intermediate
USSD (Comviva)
Intermediate
MCA, LBS (ZTE Node)
Expert
MCA, LBS (ZTE Node)
Expert
Integration
Expert
Integration
Expert
Science
Expert
Science
Expert
Testing
Expert
Testing
Expert
Core Network
Expert
Core Network
Expert
Finance
Expert
Finance
Expert

Languages

English
Expert
Bengali
Expert
Hindi
Beginner
Urdu
Beginner