mohammad ahmad barasneh

Greet and Attend & follow-up with the showroom walk-in customers.
Discussing the customers’ needs & advising them on the most suitable products, and to sell Them accessories.
Attend the customer inquiries (calls, web inquires ) and provide them a high quality of the service and resolve their issues to get the customer satisfactions .
Follow complete Sales Procedures laid Down By The Company Regarding Invoicing &
Lpo’s, Documentation, Discount policy .
Working out payment arrangement, including cash payment, credit .Highlighting,
Extra products to follow up with the customers after - sales service.
Responsibility Of Prompt Delivery Of The Vehicles To Customers By Following Up with the
warehouse, Inspect the products before the delivery And Obtain The
delivery note to get the signature from the customers
Constantly improve and update knowledge of product range, features and benefits.
Follow up with the customers to get customer satisfaction and in case of any inqury from
their side regarding the complains , spare parts, and warranty Terms and
Conditions.
Prepare daily sales Report For the Previous Day Sales Activities (meet the customers,
Reservation, booking and delivery to close the deals in the system.
Attend all training Programs for the new generations of the Products or any related

programs to get more and more information about our products by coordinate line
Managers with the Training Dept, or self-study the shared training.

sales and customer service

courses by products dept., in addition to follow the market offers and promotions to
prepare any unexpected questions and inquiries from the customers about our products
and our competitors ..
Follow up the LPO’s and Credit Approvals to avoid the overdue.
Follow up with Our logistics, operation and store Dept and check the current stock
till close the deal .