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Mohammed Al-kaf

Reliability Solutions Sales Manager

Saudi Fal Co. Ltd.

Location:
Saudi Arabia - Dammam
Education:
Bachelor's degree, Bachelor of Engineering with Second Class Honours (Upper Division) in Communication and Electronics
Experience:
14 years, 1 month

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  14 Years, 1 Months   

March 2020 To Present

Reliability Solutions Sales Manager

at Saudi Fal Co. Ltd.
Location : Saudi Arabia - Khobar
o Ensure to comply and meet Company's KPI targets & goals
o Lead/Manage team to understand the dept. vision and strategic plans to meet sales target.
o Maintaining records of all orders to perform sales analysis, observe market and customer performance.
o Maximize GP by exploring new customers, new product line & maintaining inventory.
o Maintain a healthy partnership with OEMs to meet both sides’ goals and plans.
o Develop short and long-term strategies, and identify business-building chances to create shared value for the company and customers.
o Lead weekly, monthly, quarterly, yearly meetings to deliver sales goals.
o Prepare sales reports and forecast by collecting, analyzing, and summarizing sales information.
o Manage inside and outside sales for proper handling from closing the deal to entering data in the system.
o Resolve customer complaints by investigating the root cause; develop solutions; prepare reports; and work with the concerned team to solve permanently.
o Ensuring the team to have a fast response to customer concerns and complaints by addressing the issue and work with the team to identify the root cause and resolve the issue.
o Lead the sales teams during tender clarifications and contract negotiation to successful closing
o Maintaining customers database such as contact details and existing solutions for ease of access and follow-ups.o Ensure to comply and meet Company's KPI targets & goals
o Lead/Manage team to understand the dept. vision and strategic plans to meet sales target.
o Maintaining records of all orders to perform sales analysis, observe market and customer performance.
o Maximize GP by exploring new customers, new product line & maintaining inventory.
o Maintain a healthy partnership with OEMs to meet both sides’ goals and plans.
o Develop short and long-term strategies, and identify business-building chances to create shared value for the company and customers.
o Lead weekly, monthly, quarterly, yearly meetings to deliver sales goals.
o Prepare sales reports and forecast by collecting, analyzing, and summarizing sales information.
o Manage inside and outside sales for proper handling from closing the deal to entering data in the system.
o Resolve customer complaints by investigating the root cause; develop solutions; prepare reports; and work with the concerned team to solve permanently.
o Ensuring the team to have a fast response to customer concerns and complaints by addressing the issue and work with the team to identify the root cause and resolve the issue.
o Lead the sales teams during tender clarifications and contract negotiation to successful closing
o Maintaining customers database such as contact details and existing solutions for ease of access and follow-ups.
January 2016 To February 2020

Reliability Solution Sales Engineer

at Saudi Fal Co. Ltd
Location : Saudi Arabia - Khobar
1- Solutions Local business partner LBP for Emerson Automation Solutions, Spectro Scientific Inc and Connection Technilogy Center Inc, CTC.
2- Sales Engineer for almost four years in Asset Management & Machinery Health Management to maintain & grow business within existing & new accounts across the Eastern/Western Province of Saudi Arabia.
3- Responsible for sales of full range of system solutions and services including vibration portable analyzers, alignment and lubrication analysis as well as site services contracts.
4- Weekly & monthly meetings with business partners to provide monthly reports, forecasts and maintain project pursuit list.
5- Generate Proposals with competitive prices and submitted on time.
 Closing deals by communicating with End-users, Senior Managements, Contractors and Buyers.
6- Close relationship with company’s end users and buyers. Maintaining this relationship by meeting customer’s face-to-face, calls & invitation for workshops and events.
7- Strong presentation skills, consultative selling skills, strong interpersonal skills, excellent account planning skills and communication skills.
8- Awarded in 2017 for sales achievement and collaboration from EMERSON.
May 2012 To December 2015

Associate Telecom Engineer

at Baud Telecom Company, BTC
Location : Saudi Arabia - Khobar
- BAUD TELECOM COMPANY, (BTC) Partner with Ciena Operation and Maintenance Telecom Engineer, Khobar, 2012-Present

- Selected to work in field for O&M TXM to maintain and troubleshoot Ciena equipment, with 24×7 technical support for more than sixty sites.
- Oversee and monitor staging testing to ensure appropriate supplier performance and consistent service quality. Mentor and train maintenance engineers.
- Coordinating troubleshooting with other vendor companies when needed and assisting technical support group when special testing is being conducted.
- Authored maintaining engineering test and acceptance procedures for Ciena 3930, 5150, 6500, 5430, 5410. Ensured timely replacement of defective equipment.
October 2010 To December 2010

Sales & Services Assistance

at Saudi Fal
Location : Saudi Arabia - Khobar
Assistant, Khobar, October-December 2010

- Working as assistance for the Director Manager of sales and services.
-Communicating with customers in different cities for several companies and following-on products (valves, regulators and flow meters).
- Products inquiry, provide regular update on the progress made against the strategic plans for customers.
August 2008 To December 2008

Quality Assurance deparment

at Ampston Electric Corp. Sdn.Bhd
Location : Malaysia
- Assigned for a QA division in TopRank/Ampston as an intern. It's an industry which includes manufacturing and assembling mechanical and electrical engineering solutions with various national/international codes such as (Medium voltage circuit breakers, Medium voltages switchgear, Control/relay panels and Remote terminal units, RTU)
- Review the components and designs from the suppliers which include geometric dimensions, outlook shape and ensure the quality measurement and manufacturing feasibly.
- Applying the Japanese methodology of workplace improvement, the 5s methodology which stands for straightening, sorting, systematic cleaning, standardizing, and sustaining.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
October 2011

Bachelor's degree, Bachelor of Engineering with Second Class Honours (Upper Division) in Communication and Electronics

at University of Northumbria at Newcastle
Location : Damansara Jaya, Selangor, Malaysia
Grade: 3.59 out of 4
• Certificate of Diploma in Electrical and Electronics.
• Certificates in programmable logic controller (PLC).
• Certificate for SCADA and industrial application training.
• Certificate for Leadership Camping.
• Certificate for Basic Level Pneumatic System.
• Certificate for Introduction to Surface Mounting Technology and Best 5S Practices (CUBIC Learning factory Sdn Bhd).

Specialties & Skills

Troubleshooting

Patching

Configuring

Site Acceptance

Quality Assurance

Introduction

Programmable Logic

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Expert

Malay

Beginner

Training and Certifications

Certificates in programmable logic controller (PLC)D ( Training )

KDU

Certificate for SCADA and industrial application training ( Training )

SCADA

Certificate for Basic Level Pneumatic System ( Training )

KDU

Certificate for Introduction to Surface Mounting Technology and Best 5S Practices ( Training )

CUBIC

Safety Awareness - SFT001 ( Training )

Saudi Fal
March 2016

Basic Vibration Analysis Category 01 ( Training )

Emerson
March 2016

Fundamentals of AMS 2140 Vibration Analyzer and AMS Machinery Health Software for Analysis. ( Training )

Emerson
March 2016

Oil Analysis and Testing in Dubai, UAE. ( Training )

Spectro Scientific
July 2017

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