Reliability Solutions Sales Manager
Saudi Fal Co. Ltd.
مجموع سنوات الخبرة :12 years, 8 أشهر
o Ensure to comply and meet Company's KPI targets & goals
o Lead/Manage team to understand the dept. vision and strategic plans to meet sales target.
o Maintaining records of all orders to perform sales analysis, observe market and customer performance.
o Maximize GP by exploring new customers, new product line & maintaining inventory.
o Maintain a healthy partnership with OEMs to meet both sides’ goals and plans.
o Develop short and long-term strategies, and identify business-building chances to create shared value for the company and customers.
o Lead weekly, monthly, quarterly, yearly meetings to deliver sales goals.
o Prepare sales reports and forecast by collecting, analyzing, and summarizing sales information.
o Manage inside and outside sales for proper handling from closing the deal to entering data in the system.
o Resolve customer complaints by investigating the root cause; develop solutions; prepare reports; and work with the concerned team to solve permanently.
o Ensuring the team to have a fast response to customer concerns and complaints by addressing the issue and work with the team to identify the root cause and resolve the issue.
o Lead the sales teams during tender clarifications and contract negotiation to successful closing
o Maintaining customers database such as contact details and existing solutions for ease of access and follow-ups.o Ensure to comply and meet Company's KPI targets & goals
o Lead/Manage team to understand the dept. vision and strategic plans to meet sales target.
o Maintaining records of all orders to perform sales analysis, observe market and customer performance.
o Maximize GP by exploring new customers, new product line & maintaining inventory.
o Maintain a healthy partnership with OEMs to meet both sides’ goals and plans.
o Develop short and long-term strategies, and identify business-building chances to create shared value for the company and customers.
o Lead weekly, monthly, quarterly, yearly meetings to deliver sales goals.
o Prepare sales reports and forecast by collecting, analyzing, and summarizing sales information.
o Manage inside and outside sales for proper handling from closing the deal to entering data in the system.
o Resolve customer complaints by investigating the root cause; develop solutions; prepare reports; and work with the concerned team to solve permanently.
o Ensuring the team to have a fast response to customer concerns and complaints by addressing the issue and work with the team to identify the root cause and resolve the issue.
o Lead the sales teams during tender clarifications and contract negotiation to successful closing
o Maintaining customers database such as contact details and existing solutions for ease of access and follow-ups.
1- Solutions Local business partner LBP for Emerson Automation Solutions, Spectro Scientific Inc and Connection Technilogy Center Inc, CTC.
2- Sales Engineer for almost four years in Asset Management & Machinery Health Management to maintain & grow business within existing & new accounts across the Eastern/Western Province of Saudi Arabia.
3- Responsible for sales of full range of system solutions and services including vibration portable analyzers, alignment and lubrication analysis as well as site services contracts.
4- Weekly & monthly meetings with business partners to provide monthly reports, forecasts and maintain project pursuit list.
5- Generate Proposals with competitive prices and submitted on time.
Closing deals by communicating with End-users, Senior Managements, Contractors and Buyers.
6- Close relationship with company’s end users and buyers. Maintaining this relationship by meeting customer’s face-to-face, calls & invitation for workshops and events.
7- Strong presentation skills, consultative selling skills, strong interpersonal skills, excellent account planning skills and communication skills.
8- Awarded in 2017 for sales achievement and collaboration from EMERSON.
- BAUD TELECOM COMPANY, (BTC) Partner with Ciena Operation and Maintenance Telecom Engineer, Khobar, 2012-Present
- Selected to work in field for O&M TXM to maintain and troubleshoot Ciena equipment, with 24×7 technical support for more than sixty sites.
- Oversee and monitor staging testing to ensure appropriate supplier performance and consistent service quality. Mentor and train maintenance engineers.
- Coordinating troubleshooting with other vendor companies when needed and assisting technical support group when special testing is being conducted.
- Authored maintaining engineering test and acceptance procedures for Ciena 3930, 5150, 6500, 5430, 5410. Ensured timely replacement of defective equipment.
Assistant, Khobar, October-December 2010
- Working as assistance for the Director Manager of sales and services.
-Communicating with customers in different cities for several companies and following-on products (valves, regulators and flow meters).
- Products inquiry, provide regular update on the progress made against the strategic plans for customers.
- Assigned for a QA division in TopRank/Ampston as an intern. It's an industry which includes manufacturing and assembling mechanical and electrical engineering solutions with various national/international codes such as (Medium voltage circuit breakers, Medium voltages switchgear, Control/relay panels and Remote terminal units, RTU)
- Review the components and designs from the suppliers which include geometric dimensions, outlook shape and ensure the quality measurement and manufacturing feasibly.
- Applying the Japanese methodology of workplace improvement, the 5s methodology which stands for straightening, sorting, systematic cleaning, standardizing, and sustaining.
• Certificate of Diploma in Electrical and Electronics. • Certificates in programmable logic controller (PLC). • Certificate for SCADA and industrial application training. • Certificate for Leadership Camping. • Certificate for Basic Level Pneumatic System. • Certificate for Introduction to Surface Mounting Technology and Best 5S Practices (CUBIC Learning factory Sdn Bhd).