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Mohammed Al-Natsheh, ITSM consultant

Mohammed Al-Natsheh

ITSM consultant

Abu Dhabi Police

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Computer Informayion Systems
Experience
16 years, 0 Months

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Work Experience

Total years of experience :16 years, 0 Months

ITSM consultant at Abu Dhabi Police
  • United Arab Emirates - Abu Dhabi
  • My current job since March 2011
Technical Engineer at Fourth Dimension Systems
  • United Arab Emirates - Abu Dhabi
  • May 2008 to March 2011

Technical Engineer on Helpdesk Management system

Education

Bachelor's degree, Computer Informayion Systems
  • at AL-ALbayt University
  • June 2007

Specialties & Skills

Server Software
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Technical Training
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Helpdesk Management
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Meeting Maker
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Training Personnel
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Strong interpersonal skills and able to communicate at all levels.
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Organising and facilitating Project Steering / Operating Committees meetings.
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Good problem solving and decision making skills
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Monitoring actual expenditure figures against project budgets
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Working closely with clients to understand their needs
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Designing and deploying IT Service Management processes and workflows within the environment .
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Excelent skills in BMC Softwares for ITSM and BSM
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Languages

English
Expert
Arabic
Expert

Training and Certifications

ITIL Expert Level (Certificate)
Date Attended:
July 2013
Valid Until:
January 9999

Hobbies

  • Fishing
  • Travelling