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Mohammed Farahat, IT Manager

Mohammed Farahat

IT Manager·Pea Group

Egypt

Bachelor's degree,

Work experience

Total years of experience: 23 years, 3 months

IT Manager

April 2019 - Present

Pea Group

Cairo, Egypt

April 2019 - Present

• Administering for Blue Host & GoDaddy web mail.

• Administering for Al Motakamel ERP system.

• Administering for Panasonic telephone system.
• Administering for Manage Engine ticketing system.
• Administering for Panasonic cameras for all branches.
• Administering for cars GPS application.
• Administering for Kaspersky antivirus.
• Administering for Fortigate firewall.
• Design and Implement (VPN) connection for the branches.
• Design and Implement backup plan for data & mails permanently.

• Design and Implement network infrastructure in the new branches.


• Support a wide and varied more than (200) employees in (5) branches.

• Diagnosis and Troubleshooting desktop, laptops, server, application, internet and network infrastructure.


• Keeping an eye out for needed updates.

Company industry:
Pharmaceutical Manufacturing
Job role:
Information Technology

IT – Manager & Xerox Presales Analyst

April 2018 - March 2019

TECHNO OFFICE

Albania

April 2018 - March 2019

IT - MANAGER

• Administering for Deraya ERP system.

• Administering for Panasonic telephone system.

• Support a wide and varied client base.

• Diagnosis and Troubleshooting desktop, laptops, server, application, internet and network infrastructure.

• Install and manage network & computers requirements from the software & hardware.
XEROX PRESALES ANALYST

• Supported all aspects of the sales activities and sales channels development for the Xerox products and services.
• Carrying out presentations Xerox printing solutions.

• Worked closely with customers on the technical requirements to plan and innovate in creating complex solutions to meet/exceed their expectation.
• Perform Technical demonstrations for our Customers.

• Conduct Technical training for Xerox end users.

• Possess the ability to build and maintain business relationships with decision makers and influencers.

Company industry:
IT Services
Job role:
Information Technology

IT Manager

April 2014 - March 2018

Pharmaceutical Egyptian Association Co

Cairo, Egypt

April 2014 - March 2018

Management team.
* Administering for Al Motkamel ERP system.
* Administering for Panasonic telephone system.
* Design and Implement (VPN) connection for the branches.
* Support a wide and varied client base.
* Diagnosis and Troubleshooting desktop, laptops, server, application, internet
and network infrastructure.
* Install and manage network & computers requirements from the software &
hardware.
* Design and Implement backup plan for data & mails permanently.
* Design and Implement network infrastructure in the new branches.
* Create help desk documentation with step by step instructions for problem
resolving techniques.
* Keeping an eye out for needed updates.

Company industry:
Pharmaceutical Manufacturing
Job role:
Information Technology

It Product manager

October 2011 - March 2014

Asbis

Riyadh, Saudi Arabia

October 2011 - March 2014

Netgear, TP Link, Eset.
* Search about new markets, Preparing and executing purchasing forecasts,
Managing vendor rebate programs and target achievement, Product
Availability, Improving product mix, Planning and executing marketing
activities and securing marketing funds, Business understanding.
* Being in sync with market situation.
* Educating sales team on product specs and key selling points.
* Communicating product prices and promotions to sales team and ensure.

Company industry:
IT Services
Job role:
Information Technology

Pc clinic Supervisor

April 2010 - September 2011

CompuMe

Cairo, Egypt

April 2010 - September 2011

• Responsible about outdoor technical support contracts for the companies.

• Responsible about outdoor technical support for individuals.

• Support a wide and varied client base.

• Diagnosis and Troubleshooting desktop, laptops, server, application, internet and network infrastructure.
• Backup all data files for the customers.

• Responsible about staff attitude.

• Responsible about achieve the target.

Company industry:
IT Services
Job role:
Information Technology

Supervisor

August 2008 - March 2010

Al Sarh Travel & Tourism

Riyadh, Saudi Arabia

August 2008 - March 2010

Administering for Amadeus & Galileo systems.
* Support a wide and varied client base.
* Diagnosis and Troubleshooting desktop, laptops, server, application, internet
and network infrastructure.
* Install and manage network & computers requirements from the software &
hardware.
* Make data & mails backup permanently.
* Make plan & design for network in the new branches.
* Create help desk documentation with step by step instructions for problem
resolving techniques.
* Keeping an eye out for needed updates.

Company industry:
Travel Agency
Job role:
Information Technology

Shift leader

April 2006 - July 2008

CompuMe

Cairo, Egypt

April 2006 - July 2008

Support a wide and varied client base.
* Diagnosis and Troubleshooting desktop, laptops, server, application, internet
and network infrastructure.
* Backup all data files for the customers.
* Responsible about staff attitude.
* Responsible about achieve the target.

Company industry:
IT Services
Job role:
Information Technology

Help desk

March 2003 - March 2006

Egyptian company for poultry & meat – Egypt

Cairo, Egypt

March 2003 - March 2006

• Assisted local and remote staff with technical problems.

• Analyze and troubleshoot computers software and hardware issues.

• Create help desk documentation with step by step instructions for problem resolving techniques.

Company industry:
Food & Beverage Production
Job role:
Information Technology

Education

Ain Shams University

January 2002

January 2002

Bachelor's degree,

.

Skills

COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DIAGNOSIS
Expert
DIAGNOSIS
Expert
LAPTOP COMPUTERS
Expert
LAPTOP COMPUTERS
Expert
NETWORKING
Expert
NETWORKING
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
BACKUP
Expert
BACKUP
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
HELP DESK DE APOYO
Expert
HELP DESK DE APOYO
Expert
SALES
Expert
SALES
Expert

Languages

Arabic
Expert
English
Expert