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Mohammed Ramadan, Sales & Technical Support Engineer

Mohammed Ramadan

Sales & Technical Support Engineer·Proserve

Egypt

Master's degree, MBA

Work experience

Total years of experience: 9 years, 3 months

Sales & Technical Support Engineer

April 2017 - Present

Proserve

Alexandria, Egypt

April 2017 - Present

Sales Experience:
- Making technical presentations to customers to introduce our company and the products and services that we offer.
- Visiting many major petroleum companies to discuss any potential opportunities with the company.
- Creating a wide network of contacts with all petroleum and petrochemical companies.
- Presented the company in two major exhibitions (EGYPS & WATEREX).
Technical Support:
- Working on 3 main fields (Flare Gas Recovery, Water Treatment, & Power Generation).
- Providing pre-sales technical assistance & product education.
- Providing after-sales technical support & Services.
- Preparing projections & calculations for finding the best solution for our clients.
- Providing solutions & problem solving services to clients.
Management:
- Participating in all executives’ meetings.
- Handling main projects’ tasks & following up with clients.
- Reporting directly to the CEO.
- Negotiating tenders, contract terms & conditions, and offers to meet both client and company’s needs.
- Preparing offers & quotations for any inquiries.
Company industry:
Oil & Gas
Job role:
Engineering

Education

arab academy for scence and technology

September 2020

September 2020

Master's degree, MBA

Egypt

Alexandria University

September 2014

September 2014

Bachelor's degree, Petroleum and Gas Engineering

Egypt

GPA (point): 3.35 out of 4

GPA (point): 3.35 out of 4

EGYPT
View attachment

Skills

Teamwork
Expert
Teamwork
Expert
Listening Skills
Expert
Listening Skills
Expert
Sales skills
Expert
Sales skills
Expert
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
EXHIBITIONS
Intermediate
EXHIBITIONS
Intermediate
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
NETWORKING
Intermediate
NETWORKING
Intermediate
PRESENTATION SKILLS
Intermediate
PRESENTATION SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
REPORTS
Intermediate
REPORTS
Intermediate
SALES
Intermediate
SALES
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
Teamwork
Expert
Teamwork
Expert
Listening Skills
Expert
Listening Skills
Expert
Sales skills
Expert
Sales skills
Expert

Languages

Arabic

Expert

English

Expert