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Mohammed Humran, Senior operations representative

Mohammed Humran

Senior operations representative·Concentrix - India

United Arab Emirates

Bachelor's degree, (Marketing

Work experience

Total years of experience: 3 years, 2 months

Senior operations representative

March 2025 - February 2026

Concentrix - India

Bengaluru, India

March 2025 - February 2026

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Advisor at 247.ai

August 2023 - December 2024

247.ai

Bengaluru, India

August 2023 - December 2024

customer service and sales for Optus
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

technical support representative

December 2021 - August 2022

Hewlett Packard Enterprise

Bengaluru, India

December 2021 - August 2022

hewlett packard
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Education

CMR Institute of Management Studies,Bengaluru

January 2018

January 2018

Bachelor's degree, (Marketing

India

CMR National PU College

January 2014

January 2014

High school or equivalent, Business And Computer Studies

India

St. John's High School

January 2012

January 2012

High school or equivalent, high school

India

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CREDIT DEBIT CARD PROCESSING
Intermediate
CREDIT DEBIT CARD PROCESSING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ESCALATION MANAGEMENT
Intermediate
ESCALATION MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
Training
Beginner
Training
Beginner
Human Resources
Beginner
Human Resources
Beginner
Payroll
Beginner
Payroll
Beginner
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERACTION DESIGN
Intermediate
INTERACTION DESIGN
Intermediate
INVESTMENT ADVISORY
Intermediate
INVESTMENT ADVISORY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
SALES
Intermediate
SALES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
SALES
Intermediate
SALES
Intermediate

Social profiles

Instagram
Instagram
Instagram.com/humranmo

Languages

English
Intermediate
Hindi
Beginner
Kannada
Beginner
Urdu
Beginner

Hobbies

  • Singing Events.
  • football tournaments
  • hockey
  • Music
  • Riding,
  • Calisthenics,
  • Travelling,
  • Playing Football,