Recruitment Consultant - Account Manager
Manpower Professional Middle East , Manpower Inc.
Total years of experience :19 years, 4 Months
Manpower and Manpower Professional is an employment agency with over 60 years of experience headquartered in Milwaukee, Wisconsin, USA, with over 4, 500 offices across the globe and offer clients a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting.
Business Development:
•Develop and implement sales plan and implement a key account strategy based on high level market assessments.
Recruitment:
•Search the database for suitable candidates
•Attract candidates with appropriate advertising
•Interview and assess candidates
•Present a shortlist to the client
•Complete reference checking
•Provide feedback to candidates
•Identify key candidates and implement appropriate methods to attract them
•Sell jobs to the candidate and the candidates to the clients.
•Build and maintain a pool of suitable candidates
•Communicate recruitment timeframes, market trends and recommendations of recruitment strategy with clients and Key skills sell high demand candidates
Account Management:
•Provide outstanding service and delivery in line with both non-preferred and preferred supplier agreements.
•Build client relationships with existing clients through client contact and educating them on service offering available.
•Account planning in order to develop new business opportunities within client accounts
•Conduct OH&S reviews as required
•Promote brand awareness in designated accounts
•Provide regular updates to clients on market activity
•Implement strategies for major accounts which are based on current and anticipated customer requirements
•Regularly review and report on sales performance, sales forecasts and market trends
•Conduct presentations and demonstrations on products and services
•Provide advice to clients on general HR/IR and OH&S issues
Bayt.com is the #1 job site in the Middle East, offering a complete range of end-to-end employment solutions and career planning tools.
• Joined Bayt.com as a telemarketer charted a phenomenal growth curve to merit appointment as a highly qualified Relationship Manager
Highlights :
Top performer for the month of Jan 2008 across the organization.
1. The primary responsibility of this role is to increase Bayt.com‘s product portfolio per customer and to maintain the highest level of customers’ loyalty.
2. Transition customers who previously purchased from a Bayt.com Acquisition Relationship Manager to your database.
3. Maintain and grow transactions and revenue volumes from assigned database of customers
4. Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.
5. Effectively manage the growth of approximately 240 assigned customers through transactional and solution-oriented selling approach.
6. Determine customers' recruitment needs, and prepare proposals to sell services that address these needs
7. Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
8. Oversee fulfillment of
i. Training
ii. Customer Care
iii. Traditional recruitment
iv. Executive Search
9.Essential Tasks:
- Initiate primarily telephonic outbound calls to your assigned database.
- Effectively qualify through Recruitment Needs Analysis; using value-based selling
- Explain products or services and prices, and answer questions from customers.
- Record names, addresses, purchases, and reactions of customers contacted into CRM.
- Manage growth of customer’s business by developing them to be loyal customers of Bayt.com
- Accurately use CRM for sales processing; keep comprehensive, accurate notes in CRM, prepare forms or agreements to complete sales.
(Highlights):
All time top achiever record across the organization.
•To develop a strong and long-term relationship with new and existing customers.
•To leverage this relationship to ultimately promote Bayt products and services and motivate repeat client usage (RENEWALS).
•To motivate clients to recommend Bayt through positive word-of-mouth (REFERRALS).
•To motivate clients to activate Job Postings through constant follow up.
•To obtain Testimonials from clients on the benefits of Bayt’s services.
•Report to designated consultant on all sales & operational matters.
•To continuously conduct market research on customers’ needs and share it with department heads in order to improve Bayt’s offerings.
•Carry out other sales & operational activities as requested by the management.
•To schedule a minimum of 5 qualified appointments every day for each consultant in five hours of calling per day.
•To inform and excite the market about Bayt and its services
•To log in every call made with the status of the call and full history in “ACT”
•To fill up the Telemarketing report and submit to the reporting supervisor on daily basis
•To ensure that the daily sales report is sent out every day first thing in the morning
•To spend the rest of the day, after the quota of qualified appointments have been secured, doing administrative tasks in the office, assigned by other team members.
•To send faxes & emails every day to all employers that have advertised in the daily newspapers.
•To develop a strong and long-term relationship with new and existing customers.
•To answer all incoming calls to the office and administer the smooth running of the office.
•To assist the Customer Care Executive in assisting clients in searching, posting jobs etc.
•Report to the Relationship Managers on all sales & operational matters.
•Carry out other sales & operational activities as requested by the management.
Under graduate
