Mohammed Sirajudeen, Software Engineer

Mohammed Sirajudeen

Software Engineer

Hinduja Tech

Location
India
Education
Bachelor's degree, Electronics and Communication Engineering
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Software Engineer at Hinduja Tech
  • India - Chennai
  • My current job since June 2014

Change management, Release Management & Service Catalogue Management

Change Management Executive at Vodafone Global Services Pvt Ltd
  • India - Chennai
  • December 2010 to June 2014

ITIL Change Management

*End to End Change Management (RFC to Review & Close)
*Convene Change Advisory Board (CAB) Meetings, approve & authorize Change Requests.
*Involve in all Change Project Calls, CSI Initiatives and host weekly process improvement calls.
*Reporting and Post Implementation Reviews (PIR)
*Host Bridge Calls and keep stakeholders informed about the progress of implementation significant changes.
*Prepare and send Forward Schedule of Changes(FSC)
*Design and manage Change Management Dash boards using Sharepoint 2010

Education

Bachelor's degree, Electronics and Communication Engineering
  • at Mohamed Sathak A J College Of Engineering/Anna University
  • May 2008

*Scored 73% aggregate in University Exams. *Underwent one week In-plant Training in Reliance Communication where I learnt about basic telecommunication technologies. *Underwent one week In-Plant/Project Training in SCADA in Southern Railways. This training helped me a lot in designing and executing a working model for my final year project where I designed a Remote Terminal Unit(RTU) that could be controlled from a remote place with help of a SCADA Model which consists of Microprocessor Control, communication via RS232 Cable, sensors, a HMI Human Machine Interface that was designed using VB and a bit of Electronic C programming. *I have also attended various State Level and Technical Level Symposiums.

High school or equivalent, Maths/Science
  • at Bethel Matriculation Higher Secondary School
  • March 2004

*Scored 82% in the State Board Higher Secondary Exams. *Participated in various events such as Science Clubs and Science Exhibitions. *Submitted a working model of a hovercraft that we designed for one of the Science Exhibitions organized by our school.

Specialties & Skills

Customer Service
IT Service Management
Change Management
BMC Remedy
MS Office( Word Excel Powerpoint Outlook )
STORM(Services for Television, Online and Radio Media)
BMC Remedy 7.5 - ITSM Single Change
Amdocs Clarify CRM
Livelink 9.5
SAP Business Objects Enterprise XI
PONS(Planned Outage Notification System)
NMS(Network Monitoring System) - SMIT Go Global

Languages

English
Intermediate
Tamil
Intermediate

Training and Certifications

ITIL Foundation Certificate in IT Service Management (Certificate)
Date Attended:
June 2013
Valid Until:
January 9999

Hobbies

  • Professional Networking & Knowledge Sharing
    I have prepared a handbook based on ITIL Foundation 2011 syllabus which I had uploaded on my professional networking site (http://www.slideshare.net/mdsiraj/itil-2011-foundation-all-volumessigned). I have set it open for public so that anyone can download it and gain knowledge on ITIL This document has already received 500+ views and downloaded over a 100 times.