محمد ينال فضة, general manager sales

محمد ينال فضة

general manager sales

Oryx

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Public Adminstration
الخبرات
14 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 10 أشهر

general manager sales في Oryx
  • الإمارات العربية المتحدة - دبي
  • يوليو 2017 إلى فبراير 2019
Senior Sales Manager في Nasco
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2016 إلى يوليو 2017
Senior Manager في Arab orient insurance companies
  • أبريل 2014 إلى مارس 2016
Sales Unit Manager and marketing manager في Arab Orient Insurance Company.
  • الأردن - عمان
  • فبراير 2009 إلى مارس 2016

Arab Orient Insurance Company Aug09 - Present.


• Responsible of a sales Team and marketing Department.
-Managing and Supervising Sales Team as to achieve the desired performance and targets.
-Managing Accounts and ensuring renewals.
- Maintaining customer satisfaction and business continuity.
-Acquiring eligible leads.
-Visiting Clients mainly VIP Clients and fill Visit report.
- Receiving and reviewing Complaints and take action




Arab Orient Insurance Company Feb09 - Aug09.
Account Excutive:

-Achieve a set sales targets.
-Preparing weekly and monthly reports.
-Visiting Clients and fill Visit report.
-Solving Cases.
-Managing Accounts and ensuring renewals.
- Maintain Customer satisfaction.

Customer service senior (Relationship Manager) في American Express
  • الأردن - عمان
  • يناير 2008 إلى يناير 2009

Serving VIP Customers from A-Z (handling Cases, Complaints and any other Inquiry) with a special Treatment and high quality of work
And the most Important Issue is not to lose Customers (I never lost a customer n I never canceled a card or an account.)

Customer Care Line and Phone Banking Agent في Standard Chartered Bank
  • الأردن - عمان
  • مايو 2005 إلى ديسمبر 2007

Serving customers with passion with professional ways in the normal and urgent conditions

business devlopment في Aramex
  • الأردن
  • يناير 2003 إلى مايو 2004

deliver values and build trust with customers and always customize our services to fit out with all customer's needs

الخلفية التعليمية

بكالوريوس, Public Adminstration
  • في University Of Jordan
  • أغسطس 2007

Specialties & Skills

Professional Services Marketing
Customer Service
Insurance
Public Relations
Complaints Handling
Sales Skills
Customer Service
Marketing and advertising skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الايطالية
مبتدئ

التدريب و الشهادات

BIBF certified Insurance practice (الشهادة)
تاريخ الدورة:
May 2012
صالحة لغاية:
November 2012

الهوايات

  • MMA ( mixed martial Arts fighter)
    Best boxer 2009, gold medal in Lebanon open tournament MMA , golden punch award for 16 undisputed fights.