Mohammed Yanal Feddah, general manager sales

Mohammed Yanal Feddah

general manager sales

Oryx

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Public Adminstration
Expérience
14 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 10 Mois

general manager sales à Oryx
  • Émirats Arabes Unis - Dubaï
  • juillet 2017 à février 2019
Senior Sales Manager à Nasco
  • Émirats Arabes Unis - Dubaï
  • septembre 2016 à juillet 2017
Senior Manager à Arab orient insurance companies
  • avril 2014 à mars 2016
Sales Unit Manager and marketing manager à Arab Orient Insurance Company.
  • Jordanie - Amman
  • février 2009 à mars 2016

Arab Orient Insurance Company Aug09 - Present.


• Responsible of a sales Team and marketing Department.
-Managing and Supervising Sales Team as to achieve the desired performance and targets.
-Managing Accounts and ensuring renewals.
- Maintaining customer satisfaction and business continuity.
-Acquiring eligible leads.
-Visiting Clients mainly VIP Clients and fill Visit report.
- Receiving and reviewing Complaints and take action




Arab Orient Insurance Company Feb09 - Aug09.
Account Excutive:

-Achieve a set sales targets.
-Preparing weekly and monthly reports.
-Visiting Clients and fill Visit report.
-Solving Cases.
-Managing Accounts and ensuring renewals.
- Maintain Customer satisfaction.

Customer service senior (Relationship Manager) à American Express
  • Jordanie - Amman
  • janvier 2008 à janvier 2009

Serving VIP Customers from A-Z (handling Cases, Complaints and any other Inquiry) with a special Treatment and high quality of work
And the most Important Issue is not to lose Customers (I never lost a customer n I never canceled a card or an account.)

Customer Care Line and Phone Banking Agent à Standard Chartered Bank
  • Jordanie - Amman
  • mai 2005 à décembre 2007

Serving customers with passion with professional ways in the normal and urgent conditions

business devlopment à Aramex
  • Jordanie
  • janvier 2003 à mai 2004

deliver values and build trust with customers and always customize our services to fit out with all customer's needs

Éducation

Baccalauréat, Public Adminstration
  • à University Of Jordan
  • août 2007

Specialties & Skills

Professional Services Marketing
Customer Service
Insurance
Public Relations
Complaints Handling
Sales Skills
Customer Service
Marketing and advertising skills

Langues

Arabe
Expert
Anglais
Expert
Italien
Débutant

Formation et Diplômes

BIBF certified Insurance practice (Certificat)
Date de la formation:
May 2012
Valide jusqu'à:
November 2012

Loisirs

  • MMA ( mixed martial Arts fighter)
    Best boxer 2009, gold medal in Lebanon open tournament MMA , golden punch award for 16 undisputed fights.