Mohammed Yanal Feddah, general manager sales

Mohammed Yanal Feddah

general manager sales

Oryx

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Public Adminstration
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

general manager sales at Oryx
  • United Arab Emirates - Dubai
  • July 2017 to February 2019
Senior Sales Manager at Nasco
  • United Arab Emirates - Dubai
  • September 2016 to July 2017
Senior Manager at Arab orient insurance companies
  • April 2014 to March 2016
Sales Unit Manager and marketing manager at Arab Orient Insurance Company.
  • Jordan - Amman
  • February 2009 to March 2016

Arab Orient Insurance Company Aug09 - Present.


• Responsible of a sales Team and marketing Department.
-Managing and Supervising Sales Team as to achieve the desired performance and targets.
-Managing Accounts and ensuring renewals.
- Maintaining customer satisfaction and business continuity.
-Acquiring eligible leads.
-Visiting Clients mainly VIP Clients and fill Visit report.
- Receiving and reviewing Complaints and take action




Arab Orient Insurance Company Feb09 - Aug09.
Account Excutive:

-Achieve a set sales targets.
-Preparing weekly and monthly reports.
-Visiting Clients and fill Visit report.
-Solving Cases.
-Managing Accounts and ensuring renewals.
- Maintain Customer satisfaction.

Customer service senior (Relationship Manager) at American Express
  • Jordan - Amman
  • January 2008 to January 2009

Serving VIP Customers from A-Z (handling Cases, Complaints and any other Inquiry) with a special Treatment and high quality of work
And the most Important Issue is not to lose Customers (I never lost a customer n I never canceled a card or an account.)

Customer Care Line and Phone Banking Agent at Standard Chartered Bank
  • Jordan - Amman
  • May 2005 to December 2007

Serving customers with passion with professional ways in the normal and urgent conditions

business devlopment at Aramex
  • Jordan
  • January 2003 to May 2004

deliver values and build trust with customers and always customize our services to fit out with all customer's needs

Education

Bachelor's degree, Public Adminstration
  • at University Of Jordan
  • August 2007

Specialties & Skills

Professional Services Marketing
Customer Service
Insurance
Public Relations
Complaints Handling
Sales Skills
Customer Service
Marketing and advertising skills

Languages

Arabic
Expert
English
Expert
Italian
Beginner

Training and Certifications

BIBF certified Insurance practice (Certificate)
Date Attended:
May 2012
Valid Until:
November 2012

Hobbies

  • MMA ( mixed martial Arts fighter)
    Best boxer 2009, gold medal in Lebanon open tournament MMA , golden punch award for 16 undisputed fights.