General Manager
Chakazoolu Indoor Theme Park
Total years of experience :30 years, 2 Months
Accomplishments
- preparing budgets and setting financial goals
- working with vendors and contractors, as well as negotiating contracts
- keeping informed about industry trends and new developments
- overseeing projects related to general park developments, including ride design
- working with human resources on personnel issues
- serving as a liaison with the community
- authorizing repairs and maintenance
- evaluating ride performance
- monitoring competition
- marketing the park and its attractions
- tracking and analyzing ride/attraction usage
Business, sales, and marketing ability; customer service orientation; ability to multitask and think strategically; knowledge of theme parks
Other Duties & Responsibilities
- Establish and maintain corporate clients and develop a loyalty program
- Analyze sales projections and determine target parameters
- Organize commercial procedures and monitor execution of plans
- Coordinate with divisional management on program of promotion & advertising
- Prepare drafting of branding campaigns to cover media, material & means of promotion
Duties & Accomplishments
- Handle day to day operations: schedules, customer service, smooth and flawless service at the counters and cinema admissions as well as security within the multiplex.
- Create marketing plans & media solutions covering related advertising campaigns
- Evaluate sales reports collected from counters
- Monitor and supervise revenue of sales
- Coordinate with in-house creative studio for relevant artwork and production
- Attend to all complaints from moviegoers and follow-up to implement the best service standards by the staff concerned for optimal performance.
- Maximize market share by enhancing the cross-promotions campaigns and incessantly improving the customer service standards.
Duties & Accomplishments
- Responsible for general operations of the outlet
- Coordinate with management for optimal performance
- Cater for restaurant inventory, accounts and human resources issues.
- Qualitative criteria in the service standards and hygiene standards.
- Analyze profit and loss statements and determine goals for constantly enhancing market share position.
Bachelor of Business Administration